Subject: Re: Order #600765778 // Sku :CMET-AA01-BLACK // Name :Aarke - Carbonator II - Matte Black // Defective
From: Denmark A <[email-masked]>
To: [email-masked]
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, [email-masked]
Date: Sun, 14 Jun 2020 14:22:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Richard,

Noted with thanks, our driver will take the item back to you for your
further investigation.

Regards,
Den mark

On Sun, Jun 14, 2020 at 2:21 PM Richard Vicencio <[email-masked]>
wrote:

> Hello,
>
>
>
>
>
> There’s no video attachment.
>
> You may return it to the below address for checking, if found faulty, we
> will have it replace free of charge.
>
>
>
>
>
>
>
> MONSTER MIDDLE EAST
>
> NC7 BLUE SHED WAREHOUSE, JEBEL ALI FREE ZONE
>
> C/0 VANGIE/RICHARD
>
>
>
>
>
> Monsterous Regards
>
> *Richard Vicencio*
>
> Account Manager - eCommerce
>
> (Middle East, Africa, CIS & India Sub Continent)
>
> Monster Middle East
>
> NC 7, Jebel Ali Free Zone
>
> Dubai, United Arab Emirates
>
> PO Box 18413
>
> Tel: +971.4.883.04.05
>
> Fax: +971.4.883.04.06
>
>
>
> *"Saving the World From BAD CABLES"*
>
>
>
>
>
>
>
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Sunday, June 14, 2020 2:08 PM
> *To:* [email-masked]
> *Cc:* customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Umang
> Mehrotra; Mohamed Magdy
> *Subject:* Order #600765778 // Sku :CMET-AA01-BLACK // Name :Aarke -
> Carbonator II - Matte Black // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> This is absolute nonsense. The machine does not work still. We bought a
> new cylinder last time and it made no difference. We will send you a video.
> Our friends have exactly the same machine and theirs does not do this. We
> expect a brand new machine. Thank you
>
>
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>