Subject: Re: 100148280_2 // 1307624430 DHL Damage Returned : 04/06/2020
From: Mary Anne Agapito <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mark Anthony Laraga <[email-masked]>, lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 13:22:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Muhammad,

Thanks for the update.

Kindly arrange the delivery when completed.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jun 14, 2020 at 8:39 AM Muhammad Habib <[email-masked]>
wrote:

> Dear Mary,
>
> Order is committed 60% only on NS.
>
> On Sat, Jun 13, 2020 at 5:48 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer is very upset about the delay.
>>
>> To rectify the issue, a new order was created. - 100158975
>>
>> Please ensure the packaging and arrange the delivery when fulfilled.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jun 4, 2020 at 10:35 PM Eugene Mugisa <[email-masked]>
>> wrote:
>>
>>> + @Mohit Caleb <[email-masked]>
>>>
>>>
>>>
>>> Please share footage of this order to confirm it was packed correctly.
>>>
>>>
>>>
>>> Best,
>>>
>>> Eugene.
>>>
>>>
>>>
>>> *From:* Kashif Malik (DHL AE) <[email-masked]>
>>> *Sent:* Thursday, June 4, 2020 5:14 PM
>>> *To:* Mark Anthony Laraga <[email-masked]>; ae.mumzworld <
>>> [email-masked]>
>>> *Cc:* Mohanad Abououf (DHL AE) <[email-masked]>; Eugene Mugisa
>>> <[email-masked]>; lastmile <[email-masked]>; Ronald
>>> Gaviola <[email-masked]>; Returns.fc <[email-masked]>;
>>> Umang Mehrotra <[email-masked]>; customer care <
>>> [email-masked]>
>>> *Subject:* RE: 100148280_2 // 1307624430 DHL Damage Returned :
>>> 04/06/2020
>>>
>>>
>>>
>>> Hi Mark,
>>>
>>>
>>>
>>> When we receive shipment in the facility in pallet it was leaking.
>>>
>>> It has a lot of liquid bottles required tough packaging.
>>>
>>>
>>>
>>> Regards,
>>>
>>> *Kashif Malik*
>>>
>>> Duty Manager – Meydan Operations
>>>
>>> Mobile: +971 56 9987828
>>>
>>>
>>>
>>>
>>> *From:* Mark Anthony Laraga [mailto:[email-masked]
>>> <[email-masked]>]
>>> *Sent:* Thursday, June 4, 2020 4:56 PM
>>> *To:* ae.mumzworld <[email-masked]>
>>> *Cc:* Kashif Malik (DHL AE) <[email-masked]>; Mohanad Abououf
>>> (DHL AE) <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>> lastmile <[email-masked]>; Ronald Gaviola <[email-masked]>;
>>> Returns.fc <[email-masked]>; Umang Mehrotra <
>>> [email-masked]>; customer care <[email-masked]>
>>> *Subject:* 100148280_2 // 1307624430 DHL Damage Returned : 04/06/2020
>>>
>>>
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> Please check and advise the below order Received as a damage from DHL
>>> today.
>>>
>>>
>>>
>>> Photo Attached below.
>>>
>>>
>>>
>>> 4-Jun-20
>>>
>>> 100148280_2
>>>
>>> Returned
>>>
>>> International Order
>>>
>>> DHL
>>>
>>> Shahid
>>>
>>> 1
>>>
>>> PAID
>>>
>>> 1307624430
>>>
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> Mark.
>>>
>>> CONFIDENTIALITY NOTICE: This message is from DHL and may contain
>>> confidential business information. It is intended solely for the use of the
>>> individual to whom it is addressed. If you are not the intended recipient
>>> please contact the sender and delete this message and any attachment from
>>> your system. Unauthorized publication, use, dissemination, forwarding,
>>> printing or copying of this E-Mail and its attachments is strictly
>>> prohibited.
>>>
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>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAGn28Snt5YNMx0Sq4bLYF%2BBhqMoAL%3DfNN5btLO7MM5PnAsQXqg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>
>
> --
>
>
> Thanks & regards,
>
>
>
>