Subject: RE: Order #600885827 // Sku :BDM-646021 // Name :Hauck - Jump Around Hearts - Gray // Missing Part
From: Bernadette Villahermosa <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, Mohamed Magdy <[email-masked]>, Liza Nocete <[email-masked]>, Babico Trading <[email-masked]>, Mark Jayson Canaria <[email-masked]>, Kia <[email-masked]>
Date: Sun, 14 Jun 2020 09:13:41 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Apologies for the inconvenience. Please return it to our warehouse and we will replace the whole item.

Regards,
Bernadette

From: Denmark A <[email-masked]>
Sent: Sunday, June 14, 2020 10:11 AM
To: Bernadette Villahermosa <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>; Mohamed Magdy <[email-masked]>; Liza Nocete <[email-masked]>; Babico Trading <[email-masked]>; Mark Jayson Canaria <[email-masked]>; Kia <[email-masked]>
Subject: Re: Order #600885827 // Sku :BDM-646021 // Name :Hauck - Jump Around Hearts - Gray // Missing Part

Hi Bernadette,

POMUMZ_DXB208367

Regards,
Den mark

On Sun, Jun 14, 2020 at 10:11 AM Bernadette Villahermosa <[email-masked]<mailto:[email-masked]>> wrote:
Hi Denmark,

Please send us also the PO reference.

Regards,
Bernadette

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 14, 2020 9:58 AM
To: Bernadette Villahermosa <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Samran Iftikhar <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>
Subject: Order #600885827 // Sku :BDM-646021 // Name :Hauck - Jump Around Hearts - Gray // Missing Part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:missing_part_or_pieces
Comments :Missing the part that makes music in the front and the back part as well

We appreciate your support in this matter, Thank you.

Regards,
Den mark