Subject: Re: Urgent Dispatch - 600833633// awb: 1015337551 << Reference ID: 57370521 >>
From: Amir Julkarnain <[email-masked]>
To: "ae.mumzworld" <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Sun, 14 Jun 2020 13:01:06 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

The customer is saying she received 2 boxes only. Please follow up with
the 2nd box and ensure to deliver asap.

Best

On Mon, 8 Jun 2020 at 11:05, Amir Julkarnain <[email-masked]> wrote:

> Hello Milind,
>
> Thank you for your update. Please ensure that this will be delivered to
> the customer asap.
>
> Best regards
>
> On Mon, 8 Jun 2020 at 10:53, <[email-masked]> wrote:
>
>> Dear Amir,
>>
>> Thank you for your emai,
>>
>> With regards to subject shipment the same is on hold at Bahrain and
>> scheduled for departure tomorrow 09/06pm to Kuwait.
>>
>>
>> Should you require any further assistance, please contact me directly.
>>
>>
>>
>> Best Regards,
>>
>>
>> *Milind for Khalid*
>> Key Account Advisor
>>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked], [email-masked]
>> >> Cc: [email-masked], [email-masked], [email-masked],
>> [email-masked]
>> >> Subject: Re: Urgent Dispatch - 600833633// awb: 1015337551
>> >> Sent: Mon, 08 Jun 2020 08:21:45 UTC+04:00
>> >>
>> >>
>> Hello Team,
>>
>> >>
>> Can you please let us know on what are the necessary details need for
>> this shipment to move. Its currently on hold.
>>
>> >>
>> Best Regards,
>> Amir
>>
>>
>> >>
>> On Fri, 5 Jun 2020 at 10:10, Mary Anne Agapito <[email-masked]>
>> wrote:
>> >>
>>
>>> Hi Ronald,
>>>
>>> >>
>>> As per the customer, she contacted DHL and the shipment is not with them
>>> yet.
>>>
>>> >>
>>> Please dispatch the order asap, the customer is very upset about the
>>> delay.
>>>
>>> >>
>>> Thank you
>>> Warm Regards,
>>>
>>> * >> *
>>> *Mary Anne Agapito*
>>> >> Customer Care Representative
>>> >> p:  +971 (0)4 4339455  │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>> District, PO Box 500245, Dubai, UAE
>>> >>
>>> >>
>>>
>>
>>
>> >>
>>
>> --
>> >>
>> *Amir Hussain Julkarnain*
>> >> Customer Care Representative
>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>> District, PO Box 500245, Dubai, UAE
>> >>
>> >>
>>
>>
>>
>>
>
>
> --
> *Amir Hussain Julkarnain*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 
*Amir Hussain Julkarnain*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE