Subject: Re: Order #600788410 // GT-BW-0462131 // Mini Panda - Lil' Go Kart Walker // DEFECTIVE
From: Denmark A <[email-masked]>
To: brands <[email-masked]>
Cc: rizwan <[email-masked]>, repairs <[email-masked]>, santosh <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 14 Jun 2020 12:47:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi Raymond,

Also this item should need to be fix as per customer request please accept
it and do the needful.

Regards,.

On Sun, May 10, 2020 at 9:46 AM brands <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> As per your RMA the item was bought last month April 4, so meaning we
> can’t replace or refund the item
>
> But we can try to fix it for your customer.
>
>
>
> Can you send it in our warehouse for checking and will keep you updated.
>
>
>
> Regards,
>
> Raymond
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, 9 May 2020 2:45 PM
> *To:* brands <[email-masked]>; rizwan <[email-masked]>;
> repairs <[email-masked]>; santosh <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>
> *Subject:* Order #600788410 // GT-BW-0462131 // Mini Panda - Lil' Go Kart
> Walker // DEFECTIVE
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also find the attached RMA filled up form for your reference.
>
> Customers don't need the item they want a refund instead.
>
>
>
> The tire and the walker doesn't even move. Im very disappointed and want
> to return immediately.
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>
>