Subject: Re: Missing Items - SO# 100138130_1 - AWB# 604212074000
From: Mamdouh Younes <[email-masked]>
To: Rajesh Dhakal <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Mohammad Abbas <[email-masked]>, "inventory.fc" <[email-masked]>, Zubair Wahid <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Radwa Ali <[email-masked]>, Syed Yakoob <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>
Date: Sun, 14 Jun 2020 12:42:48 +0400
List-Id: <ccteam.mumzworld.com>

+Rajesh Dhakal <[email-masked]>   please check

On Sun, Jun 14, 2020 at 11:45 AM Syed Yakoob <[email-masked]> wrote:

> @Mary Anne Agapito <[email-masked]> please note that inventory
> still shows 1 qty available but physically item is not there.
> @inventory.fc <[email-masked]> @Mamdouh Younes
> <[email-masked]> can you please check on this and fix inventory
> for this item.
>
> Best Regards,
>
> ᐧ
>
> On Sun, 14 Jun 2020 at 11:43, Syed Yakoob <[email-masked]> wrote:
>
>> Hello Mac,
>>
>> For the item (PCG-BF_STB_01) was not packed as this was missing. @Mohammad
>> Abbas <[email-masked]> please add in part picked tracker for the
>> missing items if you are removing from order.
>> @Mohit Caleb <[email-masked]> FYI
>>
>> Best Regards,
>>
>> ᐧ
>>
>> On Sun, 14 Jun 2020 at 11:09, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> @Zubair Wahid <[email-masked]>  -  as per the customer, she only
>>> received 1 out 2 of the item below
>>>
>>>
>>> 100138130_1 KSA-AIP-219224
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=448361> Tommee
>>> Tippee - Sangenic Tec Cassette Tub - White 2
>>> @Outbound.fc <[email-masked]> @Mohit Caleb
>>> <[email-masked]>  - item below is not showing in part picked or
>>> part reserved tracker but it was not fulfilled
>>>
>>>
>>> 100138130_2 PCG-BF_STB_01
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1082693> Boreas
>>> - Boho Festival Storage Bag
>>>
>>> @DXB CS <[email-masked]> - items below are missing.  The customer
>>> already bought a mattress as she needs it urgently. She is now asking for a
>>> refund.
>>>
>>> 2 pillows
>>>
>>>
>>> 100138130_2 SLN-PLW-BHF-9
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=787232> Silentnight
>>> - Bolster Hollow Fiber Pillow - 23 x 90 cm
>>>
>>> 1 of the below;
>>>
>>>
>>> 100138130_2 MD-M140B
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=410753> CHILDHOME
>>> - Tipi Cot Bed Mattress Basic Polyester
>>>
>>> Please check and advise. Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Fri, Jun 5, 2020 at 7:23 PM Zubair Wahid <[email-masked]>
>>> wrote:
>>>
>>>> @Raghu Nalloor (R3PL) <[email-masked]>  check if we have
>>>> this item in inventory, pack it and wait for customers confirmation
>>>>
>>>> On Fri, Jun 5, 2020 at 11:32 AM Radwa Ali <[email-masked]> wrote:
>>>>
>>>>> Hi All,
>>>>> Please check the missing item below as it was shipped from KSA WH.
>>>>>
>>>>> Missing item - KSA-AIP-219224
>>>>>
>>>>>
>>>>>
>>>>> *Radwa Ali*
>>>>> Customer Care Representative
>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>> w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>

-- 

*Mohamed Mamdouh*
Inventory Manager

*P* +971 526093397
*E* [email-masked] <[email-masked]> *

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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