Subject: Re: SO# 700229645 - 33030341654
From: Samiya Sheikh <[email-masked]>
To: Krizette Masangkay <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sun, 14 Jun 2020 12:29:33 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer contacted aramex many times to schedule delivery but yet to be
delivered, Please assist.

Regards

On Thu, Jun 11, 2020 at 3:53 PM Krizette Masangkay <[email-masked]>
wrote:

> Dear Samiya,
>
>
>
> Noted and checking with our team. Thank you
>
>
>
> Thanks and Regards,
>
>
>
> *Krizette M. Masangkay*
>
> Customer Success Leader
>
>
>
> Aramex
>
> Email [email-masked] <[email-masked]>*
>
> aramex.com
>
> [image: A picture containing vector graphics Description generated with
> very high confidence]
>
>
>
>
>
> *From:* Samiya Sheikh <[email-masked]>
> *Sent:* Thursday, June 11, 2020 3:52 PM
> *To:* Krizette Masangkay <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Re: SO# 700229645 - 33030341654
>
>
>
> Hi Team,
>
>
>
> Yes customer is available, Kindly arrange delivery.
>
>
>
> Regards
>
>
>
> On Thu, Jun 11, 2020 at 3:49 PM Krizette Masangkay <[email-masked]>
> wrote:
>
> Dear Samiya,
>
>
>
> We were trying to arrange but no response.
>
>
>
> Can you confirm that consignee is now available to receive the shipment?
> Thank you
>
>
>
> Thanks and Regards,
>
>
>
> *Krizette M. Masangkay*
>
> Customer Success Leader
>
>
>
> Aramex
>
> Email [email-masked] <[email-masked]>*
>
> aramex.com
> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Faramex.com%2F&data=02%7C01%7CKrizette%40aramex.com%7C6044265e1bc24c9f4e2408d80dfdd768%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637274731174579698&sdata=4OqfqgDkYaO%2FZcAK4IUhtFq8j%2BfQg7j7G2SqWgmrZGs%3D&reserved=0>
>
> [image: A picture containing vector graphics Description generated with
> very high confidence]
>
>
>
>
>
> *From:* Samiya Sheikh <[email-masked]>
> *Sent:* Thursday, June 11, 2020 1:48 PM
> *To:* Krizette Masangkay <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Fwd: SO# 700229645 - 33030341654
>
>
>
> External email: avoid to open links or attachments unless sender is known
> and content is relevant..
>
>
>
> Hi Team,
>
>
>
> Kindly update the following AWB  33030341654. not delivered since
> 12.04.2020 .
>
>
>
> Regards
>
>
>
> ---------- Forwarded message ---------
> From: *Yaseen Shaqra* <[email-masked]>
> Date: Tue, Jun 9, 2020 at 3:12 PM
> Subject: SO# 700229645 - 33030341654
> To: Eugene Mugisa <[email-masked]>, Ronald Gaviola <
> [email-masked]>
> Cc: customer care <[email-masked]>, Amir Julkarnain <
> [email-masked]>, Ekta Jesswani <[email-masked]>
>
>
>
> Hi Eugene and Ronald,
>
>
>
> Please note that the shipment has been handed over to Aramex on 12.04.2020
> and until now the shipment is not delivered yet, the customer went to
> collect the shipment they confirmed that they unable to locate the shipment
>
>
>
> the customer is very upset because of the delay
>
>
>
> Kindly check and update us urgently
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mumzworld.com%2F&data=02%7C01%7CKrizette%40aramex.com%7C6044265e1bc24c9f4e2408d80dfdd768%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637274731174589693&sdata=yKXasSRSOiY2JWZxjX1aQsu1dqOhziVow5RGurnXXtU%3D&reserved=0>
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>