Subject: Re: Order #600833320 // GT-850600 // Step2 Push Around Buddy - Red // PO_HQ2961// Defective
From: Denmark A <[email-masked]>
To: brands <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, rizwan <[email-masked]>, repairs <[email-masked]>, santosh <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 14 Jun 2020 12:11:13 +0400
List-Id: <ccteam.mumzworld.com>

Hi Raymond,

Could please assist us to solve the main issue of the item? Thank you

Regards,
Den mark ,

On Thu, Jun 4, 2020 at 8:22 AM brands <[email-masked]> wrote:

> Hi,
>
>
>
> Any update on this?
>
>
>
> Regards,
>
>
>
> *From:* brands
> *Sent:* Tuesday, June 2, 2020 8:29 AM
> *To:* Denmark A <[email-masked]>; Yaseen Shaqra <
> [email-masked]>
> *Cc:* rizwan <[email-masked]>; repairs <[email-masked]>;
> santosh <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Umang Mehrotra <[email-masked]>
> *Subject:* RE: Order #600833320 // GT-850600 // Step2 Push Around Buddy -
> Red // PO_HQ2961// Defective
>
>
>
> Hi Denmark,
>
>
>
>
> Good Morning!
>
>
>
> This item was return to us but we didn’t accept because;
>
> 1st The box is totally damage (we can’t replace or refund the item)
>
> 2nd our warehouse guys didn’t know if the item was return as cancelled
> order or item to be fixed. The courier guy just said for return.
>
> 3rd if your customer will agree we can replace the defective part and we
> will return it back to you.
>
>
>
> Regards,
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, June 1, 2020 1:20 PM
> *To:* Yaseen Shaqra <[email-masked]>
> *Cc:* brands <[email-masked]>; rizwan <[email-masked]>;
> repairs <[email-masked]>; santosh <[email-masked]>;
> customer care <[email-masked]>; Returns.fc <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Umang Mehrotra <
> [email-masked]>
> *Subject:* Re: Order #600833320 // GT-850600 // Step2 Push Around Buddy -
> Red // PO_HQ2961// Defective
>
>
>
> Raymond,
>
>
>
> Please update?
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, May 31, 2020 at 11:20 AM Yaseen Shaqra <[email-masked]>
> wrote:
>
> @Denmark A <[email-masked]> Please update us up
>
>
>
> On Tue, May 26, 2020 at 5:39 PM brands <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Please send the item in our warehouse for checking
>
>
>
> Regards,
>
> Raymond
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, 25 May 2020 6:15 PM
> *To:* brands <[email-masked]>; rizwan <[email-masked]>;
> repairs <[email-masked]>; santosh <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>
> *Subject:* Order #600833320 // GT-850600 // Step2 Push Around Buddy - Red
> // PO_HQ2961// Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also find the attached filled up form for your reference.
>
>
>
> Comments :The item comes with 2 poles for the wheels the poles are
> supposed to be different lengths but the poles I got sent are the same size
> meaning I can put the wheels on the car.
>
>
>
>  We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mar
>
>
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>