Subject: Re: FW: Order #600811170 // BGTL-MTR413 // Matrax - Wooden Billards Game // Defective / Damaged
From: Denmark A <[email-masked]>
To: Aneesha Kodial <[email-masked]>
Cc: Orders Biggloyalty <[email-masked]>, Damla Kavak <[email-masked]>, LLOYD SEQUEIRA <[email-masked]>, VERONICA MAMON <[email-masked]>, Stanley Mathews <[email-masked]>, "Cc: customer care" <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Sun, 14 Jun 2020 11:43:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Aneesha,

Please send back the item to us with thanks.

Regards,
Den mark

On Tue, May 19, 2020 at 3:11 PM Aneesha Kodial <[email-masked]>
wrote:

> Dear Denmark,
>
>
>
> We have received the product as you see in the attachment. Clearly looks
> like the damage has happened before delivery as the French press which is
> also to the same customer is broken completely. We check all our products
> before handing it over to the pick up person.
>
>
>
> Thanks
>
> Aneesha
>
>
>
> *From:* Aneesha Kodial <[email-masked]>
> *Sent:* Sunday, May 10, 2020 12:07 PM
> *To:* Denmark A <[email-masked]>; Orders Biggloyalty <
> [email-masked]>; Damla Kavak <[email-masked]>;
> [email-masked]; VERONICA MAMON <[email-masked]>;
> Stanley Mathews <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>
> *Subject:* RE: Order #600811170 // BGTL-MTR413 // Matrax - Wooden
> Billards Game // Defective / Damaged
>
>
>
> Dear Denmark,
>
>
>
> Yes, please. Send us the product so we could check the issue.
>
>
>
> Thanks
>
> Aneesha
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, May 9, 2020 3:25 PM
> *To:* Orders Biggloyalty <[email-masked]>; Aneesha Kodial <
> [email-masked]>; Damla Kavak <[email-masked]>;
> [email-masked]; VERONICA MAMON <[email-masked]>;
> Stanley Mathews <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>
> *Subject:* Order #600811170 // BGTL-MTR413 // Matrax - Wooden Billards
> Game // Defective / Damaged
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:received_damaged_not_as_new
> Comments :Both tables are broken
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>