Subject: Re: Missing Items - SO# 100138130_1 - AWB# 604212074000
From: Syed Yakoob <[email-masked]>
To: Mary Anne Agapito <[email-masked]>, Mohammad Abbas <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Radwa Ali <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>
Date: Sun, 14 Jun 2020 11:43:50 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mac,

For the item (PCG-BF_STB_01) was not packed as this was missing. @Mohammad
Abbas <[email-masked]> please add in part picked tracker for the
missing items if you are removing from order.
@Mohit Caleb <[email-masked]> FYI

Best Regards,

ᐧ

On Sun, 14 Jun 2020 at 11:09, Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> @Zubair Wahid <[email-masked]>  -  as per the customer, she only
> received 1 out 2 of the item below
>
>
> 100138130_1 KSA-AIP-219224
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=448361> Tommee
> Tippee - Sangenic Tec Cassette Tub - White 2
> @Outbound.fc <[email-masked]> @Mohit Caleb
> <[email-masked]>  - item below is not showing in part picked or part
> reserved tracker but it was not fulfilled
>
>
> 100138130_2 PCG-BF_STB_01
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1082693> Boreas
> - Boho Festival Storage Bag
>
> @DXB CS <[email-masked]> - items below are missing.  The customer
> already bought a mattress as she needs it urgently. She is now asking for a
> refund.
>
> 2 pillows
>
>
> 100138130_2 SLN-PLW-BHF-9
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=787232> Silentnight
> - Bolster Hollow Fiber Pillow - 23 x 90 cm
>
> 1 of the below;
>
>
> 100138130_2 MD-M140B
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=410753> CHILDHOME
> - Tipi Cot Bed Mattress Basic Polyester
>
> Please check and advise. Thank you
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Fri, Jun 5, 2020 at 7:23 PM Zubair Wahid <[email-masked]> wrote:
>
>> @Raghu Nalloor (R3PL) <[email-masked]>  check if we have
>> this item in inventory, pack it and wait for customers confirmation
>>
>> On Fri, Jun 5, 2020 at 11:32 AM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi All,
>>> Please check the missing item below as it was shipped from KSA WH.
>>>
>>> Missing item - KSA-AIP-219224
>>>
>>>
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>