Subject: Re: Missing Items - SO# 100138130_1 - AWB# 604212074000
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, DXB CS <[email-masked]>
Cc: Radwa Ali <[email-masked]>, "Raghu Nalloor (R3PL)" <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>
Date: Sun, 14 Jun 2020 11:09:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

@Zubair Wahid <[email-masked]>  -  as per the customer, she only
received 1 out 2 of the item below

100138130_1 KSA-AIP-219224
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=448361> Tommee
Tippee - Sangenic Tec Cassette Tub - White 2
@Outbound.fc <[email-masked]> @Mohit Caleb <[email-masked]>
- item below is not showing in part picked or part reserved tracker but it
was not fulfilled

100138130_2 PCG-BF_STB_01
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=1082693> Boreas
- Boho Festival Storage Bag

@DXB CS <[email-masked]> - items below are missing.  The customer
already bought a mattress as she needs it urgently. She is now asking for a
refund.

2 pillows

100138130_2 SLN-PLW-BHF-9
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=787232>
Silentnight
- Bolster Hollow Fiber Pillow - 23 x 90 cm

1 of the below;

100138130_2 MD-M140B
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=410753> CHILDHOME
- Tipi Cot Bed Mattress Basic Polyester

Please check and advise. Thank you

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Fri, Jun 5, 2020 at 7:23 PM Zubair Wahid <[email-masked]> wrote:

> @Raghu Nalloor (R3PL) <[email-masked]>  check if we have
> this item in inventory, pack it and wait for customers confirmation
>
> On Fri, Jun 5, 2020 at 11:32 AM Radwa Ali <[email-masked]> wrote:
>
>> Hi All,
>> Please check the missing item below as it was shipped from KSA WH.
>>
>> Missing item - KSA-AIP-219224
>>
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>