Subject: Re: FOLLOW UP 2007000026629- 100129206_1
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>, Michaela Manibo <[email-masked]>, customer care <[email-masked]>
Date: Sun, 14 Jun 2020 10:51:41 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

The customer called again and requested to cancel the order due to
excessive delay.

Upon tracking shows:

@Hussain Firoz Miyagamwala <[email-masked]> kindly create CRA asap
to proceed with refund.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 9 Jun 2020 at 11:23, Michaela Manibo <[email-masked]>
wrote:

>
> Team,
>
> Please assist on this shipment asap as the customer is following it up and
> until now,. no update.
>
> Its not showing on the tracker.
>
> Thanks
>
> On Mon, Jun 1, 2020 at 9:59 AM Reports Wimo <[email-masked]> wrote:
>
>> Dear Michaela,
>>
>> We did not receive the subject shipment.
>>
>> *Naveed Hussain – *Customer Happiness Executive
>>
>>
>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>> *@:* [email-masked] *W*: www.wimoapp.com
>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>
>>
>> On Mon, Jun 1, 2020 at 9:51 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> Please prioritise the order.  Customer is upset with the delay,
>>>
>>> Thanks
>>>
>>>