Subject: Re: Missing Item - 100138653 -BDM-E3001 Hape - Fix-It Tool Box
From: Syed Yakoob <[email-masked]>
To: Rajesh Dhakal <[email-masked]>, Ronald Gaviola <[email-masked]>, Pavankumar A <[email-masked]>
Cc: Mamdouh Younes <[email-masked]>, Naib Khan <[email-masked]>, "inventory.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>, Michaela Manibo <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 10:28:58 +0400
List-Id: <ccteam.mumzworld.com>

Hello Rajesh,

Thanks for your email. @Michaela Manibo <[email-masked]> reship
prepared. @Ronald Gaviola <[email-masked]> @Pavankumar A
<[email-masked]> order kept in the sorting area. Please process
this ASAP.

Best Regards,

ᐧ

On Sun, 14 Jun 2020 at 10:26, Rajesh Dhakal <[email-masked]> wrote:

> Hi Mamdouh,
>
>
>
>
> The extra item is found and handed over to Syed.
>
> Thanks and regards,
> Rajesh Dhakal.
>
> On Sun, Jun 14, 2020 at 9:53 AM Mamdouh Younes <[email-masked]>
> wrote:
>
>> +Rajesh Dhakal <[email-masked]>  please check
>>
>> On Sun, Jun 14, 2020 at 5:40 AM Mostafa Said <[email-masked]>
>> wrote:
>>
>>> Dears,
>>>
>>> I check the CCTV for this order and it was mixed by the packer, he sent
>>> 1 extra item which the customer did not order
>>> and he did not send the item which the customer order,
>>> Please create a replacement for the customer to avoid the delay,
>>> @Mamdouh Younes <[email-masked]> +inventory.fc
>>> <[email-masked]>  Please check for this item on your side
>>> as all the extra items sent to you.
>>>
>>>
>>> On Sat, Jun 13, 2020 at 8:28 PM Naib Khan <[email-masked]> wrote:
>>>
>>>> +Mohit Caleb <[email-masked]>+Muhammad Habib
>>>> <[email-masked]>
>>>>
>>>> please do the needful.
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>>
>>>> On Sat, 13 Jun 2020 at 16:08, Mary Anne Agapito <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> May we have an update on this, please?
>>>>>
>>>>> The customer keeps on following up.
>>>>>
>>>>> Please check and advise. Thank you
>>>>>
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Sat, May 23, 2020 at 9:54 AM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Team,
>>>>>>
>>>>>> Please check this order as the customer did not get this item. Thanks.
>>>>>>
>>>>>> BDM-E3001
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=254124> Hape
>>>>>> - Fix-It Tool Box
>>>>>>
>>>>>> --
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>>>>> .
>>>>>
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>>>> .
>>>>
>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>> *Mohamed Mamdouh*
>> Inventory Manager
>>
>> *P* +971 526093397
>> *E* [email-masked] <[email-masked]> *
>>
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>> UAE
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