Subject: Re: Missing Item - 100138653 -BDM-E3001 Hape - Fix-It Tool Box
From: Rajesh Dhakal <[email-masked]>
To: Mamdouh Younes <[email-masked]>
Cc: Naib Khan <[email-masked]>, "inventory.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>, Michaela Manibo <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 10:26:42 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mamdouh,

The extra item is found and handed over to Syed.

Thanks and regards,
Rajesh Dhakal.

On Sun, Jun 14, 2020 at 9:53 AM Mamdouh Younes <[email-masked]>
wrote:

> +Rajesh Dhakal <[email-masked]>  please check
>
> On Sun, Jun 14, 2020 at 5:40 AM Mostafa Said <[email-masked]>
> wrote:
>
>> Dears,
>>
>> I check the CCTV for this order and it was mixed by the packer, he sent 1
>> extra item which the customer did not order
>> and he did not send the item which the customer order,
>> Please create a replacement for the customer to avoid the delay,
>> @Mamdouh Younes <[email-masked]> +inventory.fc
>> <[email-masked]>  Please check for this item on your side as
>> all the extra items sent to you.
>>
>>
>> On Sat, Jun 13, 2020 at 8:28 PM Naib Khan <[email-masked]> wrote:
>>
>>> +Mohit Caleb <[email-masked]>+Muhammad Habib
>>> <[email-masked]>
>>>
>>> please do the needful.
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Sat, 13 Jun 2020 at 16:08, Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> May we have an update on this, please?
>>>>
>>>> The customer keeps on following up.
>>>>
>>>> Please check and advise. Thank you
>>>>
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Sat, May 23, 2020 at 9:54 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Team,
>>>>>
>>>>> Please check this order as the customer did not get this item. Thanks.
>>>>>
>>>>> BDM-E3001
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=254124> Hape
>>>>> - Fix-It Tool Box
>>>>>
>>>>> --
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>>> .
>>>
>>
>>
>> --
>>
>>
>
> --
>
> *Mohamed Mamdouh*
> Inventory Manager
>
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> *E* [email-masked] <[email-masked]> *
>
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