Subject: Re: Missing Item - 100138653 -BDM-E3001 Hape - Fix-It Tool Box
From: Mamdouh Younes <[email-masked]>
To: Rajesh Dhakal <[email-masked]>
Cc: Naib Khan <[email-masked]>, "inventory.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>, Michaela Manibo <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 09:53:43 +0400
List-Id: <ccteam.mumzworld.com>

+Rajesh Dhakal <[email-masked]>  please check

On Sun, Jun 14, 2020 at 5:40 AM Mostafa Said <[email-masked]>
wrote:

> Dears,
>
> I check the CCTV for this order and it was mixed by the packer, he sent 1
> extra item which the customer did not order
> and he did not send the item which the customer order,
> Please create a replacement for the customer to avoid the delay,
> @Mamdouh Younes <[email-masked]> +inventory.fc
> <[email-masked]>  Please check for this item on your side as
> all the extra items sent to you.
>
>
> On Sat, Jun 13, 2020 at 8:28 PM Naib Khan <[email-masked]> wrote:
>
>> +Mohit Caleb <[email-masked]>+Muhammad Habib <[email-masked]>
>>
>>
>> please do the needful.
>>
>> Regards.
>> Naib
>>
>>
>> On Sat, 13 Jun 2020 at 16:08, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> May we have an update on this, please?
>>>
>>> The customer keeps on following up.
>>>
>>> Please check and advise. Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sat, May 23, 2020 at 9:54 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> Team,
>>>>
>>>> Please check this order as the customer did not get this item. Thanks.
>>>>
>>>> BDM-E3001
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=254124> Hape
>>>> - Fix-It Tool Box
>>>>
>>>> --
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>>
>
>
> --
>
>

-- 

*Mohamed Mamdouh*
Inventory Manager

*P* +971 526093397
*E* [email-masked] <[email-masked]> *

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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