Subject: Re: Order # 200290115 /POMUMZ_DXB195372/Missing item
From: Syed Yakoob <[email-masked]>
To: Rajesh Dhakal <[email-masked]>, Ronald Gaviola <[email-masked]>, Pavankumar A <[email-masked]>
Cc: Mamdouh Younes <[email-masked]>, Muhammad Habib <[email-masked]>, Hyacinth Joyce <[email-masked]>, Omar Ismail <[email-masked]>, Mary Anne Agapito <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa saad <[email-masked]>, lastmile <[email-masked]>, Taqwa Ali <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 14 Jun 2020 09:51:51 +0400
List-Id: <ccteam.mumzworld.com>

Hello Rajesh,

Thanks for the update. @Hyacinth Joyce <[email-masked]> @Taqwa Ali
<[email-masked]> reship prepared and kept in the sorting area. @Ronald
Gaviola <[email-masked]> @Pavankumar A <[email-masked]> please
take care of this and process this ASAP.

Best Regards,

ᐧ

On Sun, 14 Jun 2020 at 09:40, Rajesh Dhakal <[email-masked]> wrote:

> Hi Mamdouh,
>
> The missing car seat is found and handed over to Syed.
>
> Thanks and Regards,
> Rajesh Dhakal.
>
> On Sun, Jun 14, 2020 at 9:34 AM Mamdouh Younes <[email-masked]>
> wrote:
>
>> +Rajesh Dhakal <[email-masked]>  please check
>>
>> On Sun, Jun 14, 2020 at 9:24 AM Taqwa Ali <[email-masked]> wrote:
>>
>>> Dear Team
>>>
>>> Kindly update
>>>
>>> Regards
>>> Taqwa
>>>
>>> On Sat, Jun 13, 2020 at 11:08 AM Muhammad Habib <[email-masked]>
>>> wrote:
>>>
>>>> @Omar Ismail <[email-masked]>  please assist urgently.
>>>>
>>>> On Sat, Jun 13, 2020 at 11:58 AM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> The customer called again to follow up and needs the car seat urgently.
>>>>>
>>>>> Kindly update.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>> On Wed, 10 Jun 2020 at 16:27, Syed Yakoob <[email-masked]> wrote:
>>>>>
>>>>>> +inventory.fc <[email-masked]> +Mamdouh Younes
>>>>>> <[email-masked]>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, 10 Jun 2020 at 16:11, Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> The vendor confirmed 2 items have been given to us.
>>>>>>>
>>>>>>> @Outbound.fc <[email-masked]>  - please check in the
>>>>>>> warehouse
>>>>>>>
>>>>>>> @lastmile <[email-masked]> @Mostafa saad
>>>>>>> <[email-masked]> - has it been given to the courier?
>>>>>>>
>>>>>>> @ae.mumzworld <[email-masked]> - may we ask how many did you
>>>>>>> receive from us?
>>>>>>>
>>>>>>> Please update. the customer keeps on following up.
>>>>>>>
>>>>>>> Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jun 8, 2020 at 9:43 PM <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Taqwa,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> We recently had a similar issue in which one customer only received
>>>>>>>> the car seat and not the stroller.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Can you please check internally as to what mix up might have
>>>>>>>> happened, because we supplied them correctly.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Yaser Mosanna
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* Taqwa Ali <[email-masked]>
>>>>>>>> *Sent:* Monday, June 8, 2020 4:58 PM
>>>>>>>> *To:* [email-masked]; [email-masked]; [email-masked]
>>>>>>>> *Cc:* Karthik Sankar <[email-masked]>; customer care <
>>>>>>>> [email-masked]>
>>>>>>>> *Subject:* Order # 200290115 /POMUMZ_DXB195372/Missing item
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Dear Team
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please assist as the CM didn't receive the car seat
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> 200290115
>>>>>>>>
>>>>>>>> JRT-JK901115-90
>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=899456>
>>>>>>>>
>>>>>>>> Jikel - Cruise Travel System - Grey
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Taqwa
>>>>>>>>
>>>>>>> --
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>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sP%2BeYe_y%3DqDahiD5BzQqH-RP1TTqap0z6CehcvWVWehuA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>> Thanks & regards,
>>>>
>>>>
>>>>
>>>>
>>
>> --
>>
>> *Mohamed Mamdouh*
>> Inventory Manager
>>
>> *P* +971 526093397
>> *E* [email-masked] <[email-masked]> *
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
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