Subject: Re: Order # 200290115 /POMUMZ_DXB195372/Missing item
From: Rajesh Dhakal <[email-masked]>
To: Mamdouh Younes <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, Hyacinth Joyce <[email-masked]>, Omar Ismail <[email-masked]>, Syed Yakoob <[email-masked]>, Mary Anne Agapito <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa saad <[email-masked]>, lastmile <[email-masked]>, Taqwa Ali <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 14 Jun 2020 09:40:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mamdouh,

The missing car seat is found and handed over to Syed.

Thanks and Regards,
Rajesh Dhakal.

On Sun, Jun 14, 2020 at 9:34 AM Mamdouh Younes <[email-masked]>
wrote:

> +Rajesh Dhakal <[email-masked]>  please check
>
> On Sun, Jun 14, 2020 at 9:24 AM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Kindly update
>>
>> Regards
>> Taqwa
>>
>> On Sat, Jun 13, 2020 at 11:08 AM Muhammad Habib <[email-masked]>
>> wrote:
>>
>>> @Omar Ismail <[email-masked]>  please assist urgently.
>>>
>>> On Sat, Jun 13, 2020 at 11:58 AM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi team,
>>>>
>>>> The customer called again to follow up and needs the car seat urgently.
>>>>
>>>> Kindly update.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Wed, 10 Jun 2020 at 16:27, Syed Yakoob <[email-masked]> wrote:
>>>>
>>>>> +inventory.fc <[email-masked]> +Mamdouh Younes
>>>>> <[email-masked]>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> ᐧ
>>>>>
>>>>> On Wed, 10 Jun 2020 at 16:11, Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> The vendor confirmed 2 items have been given to us.
>>>>>>
>>>>>> @Outbound.fc <[email-masked]>  - please check in the
>>>>>> warehouse
>>>>>>
>>>>>> @lastmile <[email-masked]> @Mostafa saad
>>>>>> <[email-masked]> - has it been given to the courier?
>>>>>>
>>>>>> @ae.mumzworld <[email-masked]> - may we ask how many did you
>>>>>> receive from us?
>>>>>>
>>>>>> Please update. the customer keeps on following up.
>>>>>>
>>>>>> Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jun 8, 2020 at 9:43 PM <[email-masked]> wrote:
>>>>>>
>>>>>>> Hi Taqwa,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We recently had a similar issue in which one customer only received
>>>>>>> the car seat and not the stroller.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Can you please check internally as to what mix up might have
>>>>>>> happened, because we supplied them correctly.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Yaser Mosanna
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Taqwa Ali <[email-masked]>
>>>>>>> *Sent:* Monday, June 8, 2020 4:58 PM
>>>>>>> *To:* [email-masked]; [email-masked]; [email-masked]
>>>>>>> *Cc:* Karthik Sankar <[email-masked]>; customer care <
>>>>>>> [email-masked]>
>>>>>>> *Subject:* Order # 200290115 /POMUMZ_DXB195372/Missing item
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Team
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please assist as the CM didn't receive the car seat
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> 200290115
>>>>>>>
>>>>>>> JRT-JK901115-90
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=899456>
>>>>>>>
>>>>>>> Jikel - Cruise Travel System - Grey
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Taqwa
>>>>>>>
>>>>>> --
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>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sP%2BeYe_y%3DqDahiD5BzQqH-RP1TTqap0z6CehcvWVWehuA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>
>>>
>>> --
>>>
>>>
>>> Thanks & regards,
>>>
>>>
>>>
>>>
>
> --
>
> *Mohamed Mamdouh*
> Inventory Manager
>
> *P* +971 526093397
> *E* [email-masked] <[email-masked]> *
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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