Subject: RE: Order #600839963// MD-5420007143213// CHILDHOME Evolu 2 Chair with Bumper - Natural / Anthra //The chair is unleveled its shaking
From: Mylyn Vega <[email-masked]>
To: Samran Iftikhar <[email-masked]>
Cc: customer care <[email-masked]>, Umang Mehrotra <[email-masked]>, Denmark A <[email-masked]>, Kenneth Nwaso <[email-masked]>, Returns.fc <[email-masked]>, April Garrido <[email-masked]>
Date: Sun, 14 Jun 2020 05:39:03 +0000
List-Id: <ccteam.mumzworld.com>

Hello Samran,

Good Morning.

We received the said item and we replaced the broken screw (see attached video).

Please arrange collection today before 4pm.

Wish you good day.

Kind regards,

Mylyn Vega
Sales Coordinator

UAE weekend: Friday and Saturday

MYLYN VEGA
SALES COORDINATOR

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 50 821 7344 •  T  +971 4 326 3080 - Ext. 212

[email-masked]  •  MAPYR.COM<http://www.mapyr.com/>

CONFIDENTIALITY: This e-mail and any attachments are confidential and may be privileged. If you are not a named recipient, please notify the
sender immediately and do not disclose the contents to another person, use it for any purpose or store or copy the information in any medium.
Please consider your environmental responsibility. Before printing this e-mail message, ask yourself whether you really need a hard copy.

From: Samran Iftikhar <[email-masked]>
Sent: Sunday, June 7, 2020 11:57 AM
To: April Garrido <[email-masked]>
Cc: customer care <[email-masked]>; Umang Mehrotra <[email-masked]>; Denmark A <[email-masked]>; Kenneth Nwaso <[email-masked]>; Returns.fc <[email-masked]>; Mylyn Vega <[email-masked]>
Subject: Re: Order #600839963// MD-5420007143213// CHILDHOME Evolu 2 Chair with Bumper - Natural / Anthra //The chair is unleveled its shaking

Dear Vendor,

Please find the attached video and purchased order.

Regards
Samran Iftakhar

On Sun, Jun 7, 2020 at 11:25 AM April Garrido <[email-masked]<mailto:[email-masked]>> wrote:
Hi Samran,

Thank you for the email.

Kindly send us the below details.

  *   Picture or video of the item
  *   Proof of purchased

Also, please send the item back to our office for inhouse verification.

Once we have the item we will advise accordingly.

Thank you very much.

Kind regards,
APRIL GARRIDO
SALES ASSISTANT

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 56 723 6762  •  T  +971 4 326 3080 - Ext. 222

CONFIDENTIALITY : This  e-mail  and  any attachments are confidential and may be privileged. If  you are not a named recipient, please notify the sender immediately and do not disclose the contents to another person, use it for any purpose or store or copy the information in any medium. Please consider your environmental responsibility. Before printing this e-mail message, ask yourself whether you really need a hard copy.

From: Samran Iftikhar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, June 7, 2020 11:04 AM
To: April Garrido <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>
Subject: Order #600839963// MD-5420007143213// CHILDHOME Evolu 2 Chair with Bumper - Natural / Anthra //The chair is unleveled its shaking

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Comments :The chair is unleveled it's shaking

We appreciate your support in this matter, Thank you.

Regards
Samran Iftakhar