Subject: RE: [SPAM] Re: [SPAM] Re: SO# 600879826 - CRA_AR_RE12413
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Yaseen Shaqra'" <[email-masked]>
Cc: "'Radwa Ali'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Eugene Mugisa'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>
Date: Sun, 14 Jun 2020 09:37:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi Yaseen,

It has been collected from the customer on 12th June.

 

 

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Yaseen Shaqra [mailto:[email-masked]] 
Sent: Sunday, June 14, 2020 9:17 AM
To: Shajahan Kamal Batcha <[email-masked]>
Cc: Radwa Ali <[email-masked]>; customer care <[email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa saad <[email-masked]>
Subject: [SPAM] Re: [SPAM] Re: SO# 600879826 - CRA_AR_RE12413

Hi Shajahan,

Please note that the customer is following up for the collection 

On Thu, Jun 11, 2020 at 2:59 PM Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> > wrote:

Hi Yaseen,

 

Let us check with the courier.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Yaseen Shaqra [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, June 11, 2020 2:50 PM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >
Cc: Radwa Ali <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >
Subject: [SPAM] Re: SO# 600879826 - CRA_AR_RE12413

Hi Shajahan,

Please update us on the collection, as the customer confirmed that the shipment was not collected 

On Wed, Jun 10, 2020 at 5:16 PM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

@Shajahan Kamal Batcha <mailto:[email-masked]>   Please check with ( IJAZ ) and share your feedback.

Regards 

Mostafa Saad 

LM Supervisor at Mumzworld  

 

On Wed, Jun 10, 2020 at 5:13 PM Yaseen Shaqra <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mostafa,

Thank you for your email 

Kindly note that the customer confirmed that the shipment is not collected yet, can you please check and advise 

On Wed, Jun 10, 2020 at 3:11 PM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

Hello Yaseen

 

The item was collected and updated on the sheet please go ahead and check with Returns  

Regards 

Mostafa Saad 

LM Supervisor at Mumzworld  

 

On Wed, Jun 10, 2020 at 3:08 PM Yaseen Shaqra <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mostafa,

Please update us on the collection 

On Mon, Jun 8, 2020 at 12:43 PM Radwa Ali <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mostafa,

Please assign this  CRA_AR_RE12413  for pick up urgently.

The Customer keeps calling.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Thu, Jun 4, 2020 at 11:41 AM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

Hello Yaseen

 

Please share any CRA over the Gdoc sheet to proceed,

Regards 

Mostafa Saad 

LM Supervisor at Mumzworld  

 

On Thu, Jun 4, 2020 at 11:40 AM Yaseen Shaqra <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mostafa,

Please arrange the collection for the shipment today as it is an urgent matter

The CRA has been created CRA_AR_RE12413

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

Error! Filename not specified.

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

Error! Filename not specified.

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE