Subject: Re: Order # 200290115 /POMUMZ_DXB195372/Missing item
From: Mamdouh Younes <[email-masked]>
To: Rajesh Dhakal <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, Hyacinth Joyce <[email-masked]>, Omar Ismail <[email-masked]>, Syed Yakoob <[email-masked]>, Mary Anne Agapito <[email-masked]>, "inventory.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa saad <[email-masked]>, lastmile <[email-masked]>, Taqwa Ali <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 14 Jun 2020 09:34:32 +0400
List-Id: <ccteam.mumzworld.com>

+Rajesh Dhakal <[email-masked]>  please check

On Sun, Jun 14, 2020 at 9:24 AM Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> Kindly update
>
> Regards
> Taqwa
>
> On Sat, Jun 13, 2020 at 11:08 AM Muhammad Habib <[email-masked]>
> wrote:
>
>> @Omar Ismail <[email-masked]>  please assist urgently.
>>
>> On Sat, Jun 13, 2020 at 11:58 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called again to follow up and needs the car seat urgently.
>>>
>>> Kindly update.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Wed, 10 Jun 2020 at 16:27, Syed Yakoob <[email-masked]> wrote:
>>>
>>>> +inventory.fc <[email-masked]> +Mamdouh Younes
>>>> <[email-masked]>
>>>>
>>>> Best Regards,
>>>>
>>>> ᐧ
>>>>
>>>> On Wed, 10 Jun 2020 at 16:11, Mary Anne Agapito <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> The vendor confirmed 2 items have been given to us.
>>>>>
>>>>> @Outbound.fc <[email-masked]>  - please check in the
>>>>> warehouse
>>>>>
>>>>> @lastmile <[email-masked]> @Mostafa saad
>>>>> <[email-masked]> - has it been given to the courier?
>>>>>
>>>>> @ae.mumzworld <[email-masked]> - may we ask how many did you
>>>>> receive from us?
>>>>>
>>>>> Please update. the customer keeps on following up.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 8, 2020 at 9:43 PM <[email-masked]> wrote:
>>>>>
>>>>>> Hi Taqwa,
>>>>>>
>>>>>>
>>>>>>
>>>>>> We recently had a similar issue in which one customer only received
>>>>>> the car seat and not the stroller.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Can you please check internally as to what mix up might have
>>>>>> happened, because we supplied them correctly.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Yaser Mosanna
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Taqwa Ali <[email-masked]>
>>>>>> *Sent:* Monday, June 8, 2020 4:58 PM
>>>>>> *To:* [email-masked]; [email-masked]; [email-masked]
>>>>>> *Cc:* Karthik Sankar <[email-masked]>; customer care <
>>>>>> [email-masked]>
>>>>>> *Subject:* Order # 200290115 /POMUMZ_DXB195372/Missing item
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dear Team
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please assist as the CM didn't receive the car seat
>>>>>>
>>>>>>
>>>>>>
>>>>>> 200290115
>>>>>>
>>>>>> JRT-JK901115-90
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=899456>
>>>>>>
>>>>>> Jikel - Cruise Travel System - Grey
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Taqwa
>>>>>>
>>>>> --
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>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sP%2BeYe_y%3DqDahiD5BzQqH-RP1TTqap0z6CehcvWVWehuA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>>
>>
>> --
>>
>>
>> Thanks & regards,
>>
>>
>>
>>

-- 

*Mohamed Mamdouh*
Inventory Manager

*P* +971 526093397
*E* [email-masked] <[email-masked]> *

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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