Subject: Re: SO#100148310 || BarqExpress::6346548886 || MCI Urgent
From: Amani Bani Odeh <[email-masked]>
To: Mahmoud Omar <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Sun, 14 Jun 2020 08:28:16 +0300
List-Id: <ccteam.mumzworld.com>

Dear Mahmoud,

The customer claims she didn't receive it.   will be waiting for your
update.

Thanks,
Amani

On Sat, Jun 13, 2020 at 1:50 PM Mahmoud Omar <[email-masked]> wrote:

> Dear Amani ,
>
>
>
> Shipment has been delivered since 22 days !! , any way we will try to get
> POD .
>
>
>
> Regards ,
>
>
>
> *From:* Amani Bani Odeh [mailto:[email-masked]]
> *Sent:* Saturday, June 13, 2020 1:25 PM
> *To:* Mahmoud Omar
> *Cc:* KSA Lastmile; customer care; Hussain Firoz Miyagamwala
> *Subject:* Re: SO#100148310 || BarqExpress::6346548886 || MCI Urgent
>
>
>
> Dear Mahmoud,
>
>
>
> Please share the POD as the customer said she didn't receive it.
>
>
>
> On Sat, Jun 13, 2020 at 1:23 PM Amani Bani Odeh <[email-masked]>
> wrote:
>
>
>
>
>
> Thank you, Mahmoud .
>
>
>
> On Sat, Jun 13, 2020 at 1:14 PM Mahmoud Omar <[email-masked]> wrote:
>
> Shipment has been delivered .
>
>
>
> Regards ,
>
>
>
> *From:* Amani Bani Odeh [mailto:[email-masked]]
> *Sent:* Saturday, June 13, 2020 9:52 AM
> *To:* Mahmoud Omar; KSA Lastmile
> *Cc:* customer care; Hussain Firoz Miyagamwala
> *Subject:* Re: SO#100148310 || BarqExpress::6346548886 || MCI Urgent
>
>
>
> Dears,
>
>
>
> We need an update on that asap this is MCI case can't wait.
>
>
>
> Thanks,
>
> Amani
>
>
>
> On Fri, Jun 12, 2020 at 11:30 AM Amani Bani Odeh <[email-masked]>
> wrote:
>
> Dear Mahmoud,
>
>
>
> Please confirm if the shipment was delivered to the customer as she said
> she didn't receive it and she refused it.
>
>
>
> Hussian,
>
> Please confirm if this has been retired back and raise CRA if it is to
> proceed with refund.
>
>
>
>
>
>
> Thanks,
>
> Amani
>
>