Subject: Re: Order #600731374 // GF-CC9992 // Little Angel - Baby Fitness 2-in-1 Piano Rocker - Pink // Defective
From: Denmark A <[email-masked]>
To: Shams Ziya <[email-masked]>
Cc: Kenneth Nwaso <[email-masked]>, "Returns.fc" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Sun, 14 Jun 2020 08:35:49 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shams,

Replacement item received with thanks.

@Mary Anne Agapito <[email-masked]> Please advise.

Regards,
Den mark

On Sat, Jun 6, 2020 at 5:02 PM Denmark A <[email-masked]> wrote:

> Hi Shams,
>
> Please Update
>
> Regards,
> Den mark
>
> On Thu, May 28, 2020 at 12:08 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Shams,
>>
>> Apologies for the late response.
>>
>> Please see below-requested info
>>
>> Sku :GF-CC9992
>>
>>
>> Hoping to hear from you soon. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sun, May 17, 2020 at 2:37 PM Shams Ziya <[email-masked]>
>> wrote:
>>
>>> Dear Team ,
>>>
>>> Please send us Sksu number and picture for further action . Thanks
>>>
>>> Regards
>>> Ziya
>>>
>>> On Sun, 17 May 2020 at 2:19 PM, Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> Return Reason:doesnt_work_or_defective
>>>> Comments :Product is faulty - metal attachments poorly fitting and base
>>>> does not secure safely. Would like a refund or credit, not a replacement.
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Stay HOME Stay SAFE…
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>> --
>>> *Green Future Trading Co L.L.C*
>>> *Tel :  0097142200125*
>>> *Fax:  0097142200126*
>>> *Mobile: 00971553377210*
>>> *Email: [email-masked] <[email-masked]>*
>>> *Website: www.Greenfutures.ae <http://www.Greenfutures.ae>*
>>>
>>> --
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>