Subject: RE: SO # 600881493_2 - 1000006902604
From: Rajesh Pattabhi <[email-masked]>
To: Anas nazzal <[email-masked]>, Usman Abbasi <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Mostafa saad <[email-masked]>
Date: Sun, 14 Jun 2020 02:10:10 +0000
List-Id: <ccteam.mumzworld.com>

Dear Anas

Good morning
You would need to check internally and as to why the customer has not been updated of the shipment has been just handed over to us yesterday…below screenshot with the date of collection
We will process the first attempt today
Best regards

[Emirates Post logo]

Raj.P
E-Commerce & Large Enterprises
Manager | Parcels and express BU
Head Office - Dubai

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 230 3000<tel:+971-4-230-3000>

 |

  M

 +971 55 257 1010<tel:+999-99-999-9999>

E

 [email-masked]

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

@ your service 24/7 !

We Care – Safety first; Contactless Deliveries – COVID-19

From: Anas nazzal <[email-masked]>
Sent: Saturday, June 13, 2020 2:03 PM
To: Usman Abbasi <[email-masked]>; Rajesh Pattabhi <[email-masked]>; Mostafa saad <[email-masked]>
Cc: customer care <[email-masked]>; Eugene Mugisa <[email-masked]>
Subject: Re: SO # 600881493_2 - 1000006902604

Dear Team,

KIndly update the status for the subject order as the customer keeps calling to follow up.

Best regards,
Anas Nazzal

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On Thu, Jun 11, 2020 at 4:13 PM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please update us up

On Wed, Jun 10, 2020 at 5:06 PM Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>> wrote:
Good afternoon

Dear Yaseen

********

Dear Usman

Is there are new AWB created

Best regards

[Emirates Post logo]

Raj.P
E-Commerce & Large Enterprises
Manager | Parcels and express BU
Head Office

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 230 3000<tel:+971-4-230-3000>

 |

  M

 +971 55 257 1010<tel:+999-99-999-9999>

E

 [email-masked]<mailto:[email-masked]>

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

@ your service 24/7 !

We Care – Safety first; Contactless Deliveries – COVID-19

From: Yaseen Shaqra <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 10, 2020 4:43 PM
To: Mostafa saad <[email-masked]<mailto:[email-masked]>>; Usman Abbasi <[email-masked]<mailto:[email-masked]>>; Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Subject: Re: SO # 600881493_2 - 1000006902604

Hi Team,

Please update us up

On Wed, Jun 10, 2020 at 10:42 AM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please note that the AWB is showing deleted, the customer called to follow up

Kindly check and advise

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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