Subject: Re: Missing Item - 100138653 -BDM-E3001 Hape - Fix-It Tool Box
From: Mostafa Said <[email-masked]>
To: Naib Khan <[email-masked]>, Mamdouh Younes <[email-masked]>, "inventory.fc" <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 14 Jun 2020 05:40:00 +0400
List-Id: <ccteam.mumzworld.com>

Dears,

I check the CCTV for this order and it was mixed by the packer, he sent 1
extra item which the customer did not order
and he did not send the item which the customer order,
Please create a replacement for the customer to avoid the delay,
@Mamdouh Younes <[email-masked]> +inventory.fc
<[email-masked]>  Please check for this item on your side as
all the extra items sent to you.

On Sat, Jun 13, 2020 at 8:28 PM Naib Khan <[email-masked]> wrote:

> +Mohit Caleb <[email-masked]>+Muhammad Habib <[email-masked]>
>
> please do the needful.
>
> Regards.
> Naib
>
>
> On Sat, 13 Jun 2020 at 16:08, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> May we have an update on this, please?
>>
>> The customer keeps on following up.
>>
>> Please check and advise. Thank you
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, May 23, 2020 at 9:54 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> Please check this order as the customer did not get this item. Thanks.
>>>
>>> BDM-E3001
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=254124> Hape
>>> - Fix-It Tool Box
>>>
>>> --
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