Subject: New Reply Received - Re: كيف كانت تجربة تسوقك معنا؟
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Sep 2019 17:18:58 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.  Re: كيف كانت تجربة تسوقك معنا؟  Ticket comment <div><div dir="auto">عندي شحنه ابغى ارجعها وارسلت لكم وتواصلت معكم بالاتصال ولا احد تجاوب معي بس رديتو علي انه خلال ٢٤ ساعه بتستلمون الطلب وصار لنا شهر الا اسبوع ولاشفت شي الحمد لله انا في بلد فيه قانون نقدر نسترد حقنا بس حبيت اذكركم قبل اتخاذ اي اجراء </div></div>
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<div dir="ltr" class="gmail_attr">في اثنين، ١٩ أغسطس، ٢٠١٩ في ٤:٠٤ م، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="rtl">​مرحبا وضحاء .</div>
<div dir="rtl">​</div>
<div dir="rtl">نشكرك على التواصل معنا .</div>
<div dir="rtl">​<br>
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<div dir="rtl">ان عملية الارجاع  مع اعادة المبلغ تحتاج من7 الى 14 يوم (دوام فعلي ) من تاريخ تقديم طلب الارجاع .</div>
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<div dir="rtl">لا تترددي في ارسال اي استفسار حتى نقوم بمساعدتك على اكمل وجه .<br><br>سعيدون بخدمتك .<br>​<br>أصدقائك .<br>​<br>فريق الدعم .<br><br><br><br>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div class="m_-855939138601812715freshdesk_quote">
            <blockquote class="m_-855939138601812715freshdesk_quote">
              On
              Mon, 19 Aug at  4:11 PM
              <span class="m_-855939138601812715separator">,  Wadha Al Qahtani &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div><div dir="auto">صار لي ثلاثه ايام طالبه ارجاع المنتجات وحتى الان لا احد اتصل ولا ارسل ولا سأل عن رقم الطلب علماً باني اخترت المنتجات ودخلت عالرابط وحددت المنتجات التي اود ارجاعها</div></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">في سبت، ١٧ أغسطس، ٢٠١٩ في ٦:١٦ م، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;border-right-color:rgb(204,204,204);padding-right:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="rtl">​مرحبا وضحه .</div>
<div dir="rtl">​<br>
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<div dir="rtl">نشكرك على التواصل معنا .</div>
<div dir="rtl">​</div>
<div dir="rtl">يمكن استرجاع المنتج خلال 14 يوم عن طريق إحدى الخيارات التالية:<br>1- يمكنك الإتصال بفريق دعم العملاء على(800-1111629)‎ ‎ ‎ ‎ لحجز موعد استلام المنتج المرتجع.<br>2- يمكنك أيضا حجز موعد استلام المنتج المرتجع عبر الإنترنت عن طريق تسجيل الدخول إلى حسابك والانتقال إلى سجل الطلبات ثم انقر على "رقم الطلب" من هذه الصفحة (<a href="http://www.maxfashion.com" rel="noreferrer" target="_blank">www.maxfashion.com</a>) ، يمكنك اختيار المنتجات التي تريد إرجاعها.<br>3- يمكنك زيارة أقرب فرع من (maxfashion) و إرجاع المنتج إلى الفرع.</div>
<div><br></div>
<div dir="ltr"><div dir="rtl">لا تترددي في ارسال اي استفسار حتى نقوم بمساعدتك على اكمل وجه <br><br>سعيدون بخدمتك .<br>​<br>أصدقائك .<br>​<br>فريق الدعم .<br><br><br>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div class="m_-855939138601812715m_4716352693356401100freshdesk_quote">
            <blockquote class="m_-855939138601812715m_4716352693356401100freshdesk_quote">
              On
              Sat, 17 Aug at  6:56 PM
              <span class="m_-855939138601812715m_4716352693356401100separator">,  Wadha Al Qahtani &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
              <div><div dir="auto">اود ارجاع القطع</div></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">في سبت، ١٧ أغسطس، ٢٠١٩ في ٤:٠٩ م، كتب Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;border-right-color:rgb(204,204,204);padding-right:1ex">
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										بانتظار أرائك 
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									نود السماع منك.
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									مرحبًا  وضحاء القحطاني، رأيك يعني الكثير لنا وسنكون ممتنّين إذا أخذت لحظة لتقييمنا. 
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									إلى أي حد توصي أصدقاءك باستخدام  MaxFashion.com ؟ 
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									   											<a href="https://www.maxfashion.com/sa/ar/nps/captureRating?npsRating=7&amp;encdata=GGJdXLSP5QLWS3PT4oyULNp7aIpSfg8dKqE%2BeOCEC8U%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border:1px solid rgba(0,0,0,0.4);background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-left:10px;float:right;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">7</a><a rel="noreferrer"></a>
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									   											<a href="https://www.maxfashion.com/sa/ar/nps/captureRating?npsRating=9&amp;encdata=GGJdXLSP5QLWS3PT4oyULNp7aIpSfg8dKqE%2BeOCEC8U%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border:1px solid rgba(0,0,0,0.4);background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-left:10px;float:right;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">9</a><a rel="noreferrer"></a>
									   											<a href="https://www.maxfashion.com/sa/ar/nps/captureRating?npsRating=10&amp;encdata=GGJdXLSP5QLWS3PT4oyULNp7aIpSfg8dKqE%2BeOCEC8U%3D&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=net_promoter_score_SA_ar" style="border:1px solid rgba(0,0,0,0.4);background:#ffffff;width:40px;height:40px;line-height:40px;color:#000;font-size:14px;margin-left:10px;float:right;text-decoration:none;border-radius:2px" rel="noreferrer" target="_blank">10</a><a rel="noreferrer"></a>

									<span style="margin-top:15px;float:right;color:#202020;font-size:16px;font-family:Helvetica,Arial,sans-serif">لا أرجّح مطلقًا</span>
									<span style="margin-top:15px;float:left;color:#202020;font-size:16px;font-family:Helvetica,Arial,sans-serif">أرجّح للغاية</span>
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			<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
						<div class="m_-855939138601812715m_4716352693356401100m_-311343011488719392content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
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		<td style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428"><span class="m_-855939138601812715m_4716352693356401100m_-311343011488719392aligntext">هل تريد المساعدة؟ تواصل معنا</span></td>
	</tr>

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		<td align="center">
			<div class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch" bgcolor="
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										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>																								
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										<a href="https://www.facebook.com/MaxFashionMENA" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
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				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch" bgcolor="
					f9f9f9">
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										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right;direction:rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
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										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
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		<td align="center" width="100%">
			<div class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch" bgcolor="
					f9f9f9">
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<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
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										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong style="display:inline-block">800-1111629 اتصل بنا على</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
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										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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			<div class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px" class="m_-855939138601812715m_4716352693356401100m_-311343011488719392getintouch" bgcolor="
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<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
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										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">غرّد لنا بصفحتنا على تغريد <strong>maxfashionMENA@</strong>
</div>
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										<a href="https://twitter.com/maxfashionMENA" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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				<div class="m_-855939138601812715m_4716352693356401100m_-311343011488719392content">
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	<table width="100%">
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			<td class="m_-855939138601812715m_4716352693356401100m_-311343011488719392inner" align="right">
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								© 2017 ريتيل وارلد ليمتد </span></td>
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	<table width="100%">
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							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">سياسة الخصوصية</a>  |
						    <a href="https://www.maxfashion.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dnet_promoter_score_SA_ar" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">الشروط والأحكام</a>
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