Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Aug 2019 09:16:25 +0000

Hi Mhd Obiedo,  The customer has responded to the ticket.    Ticket comment <div style="direction: rtl;">حسنا </div>
<div style="direction: rtl;">ولاكن مبلغ الشراء معلق عندي في حساب البنك لم يرجع لي المبلغ و الموقع موجود ان جاري الانشاء من اين الخلل؟</div>
<br><div id="AppleMailSignature" dir="rtl"><div style="text-align: right;direction: rtl; ">‏من الـ iPhone الخاص بي</div></div>
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<br>في ٣١‏/٠٨‏/٢٠١٩ الساعة ١٠:٥٣ ص، كتب/كتبت ‏Centrepoint ‏&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br><br>
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<div dir="rtl">​مرحبا رقيه .</div>
<div dir="rtl">​</div>
<div dir="rtl">نشكرك على التواصل معنا .</div>
<div dir="rtl">​<br>
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<div dir="rtl">نعم لقد تم الغاء الطلب .</div>
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<div dir="rtl">لانه لم ننجح في ضم المبلغ الى حسابنا .</div>
<div dir="rtl">​<br>
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<div dir="rtl">لا تترددي في ارسال اي استفسار حتى نقوم بمساعدتك على اكمل وجه .<br><br>سعيدون بخدمتك .<br><br>أصدقائك .<br><br>فريق الدعم .<br><br>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Fri, 30 Aug at  4:05 AM
              <span class="separator">,  Ruqayyah Al Karam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div style="direction: rtl;">هل هذة الرساله صحيحه؟ هل فعلا لم تتم عمليه الشحن؟ </div>
<br><div id="AppleMailSignature" dir="rtl"><div style="text-align: right;direction: rtl; ">‏من الـ iPhone الخاص بي</div></div>
<div dir="rtl">
<br>في ٢٩‏/٠٨‏/٢٠١٩ الساعة ٩:٠٠ م، كتب/كتبت ‏Centrepoint ‏&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br><br>
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										.${ctx.messages.prehead}<a href="https://www.centrepointstores.com/sa/ar/my-account/order/6443496068" style="color: #1e1e1e;" rel="noreferrer">6443496068</a>
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									<a href="https://www.centrepointstores.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" style="display:inline-block;" rel="noreferrer">
									<img style=" border:0; margin:0;" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-centrepoint.png" width="90"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0;">حمّل تطبيقاتنا الآن</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" target="_blank" rel="noreferrer">
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" style="text-decoration:none;color:#202020;" rel="noreferrer">ايفون</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" style="text-decoration:none;color:#202020;" rel="noreferrer">اندرويد</a>
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<span class="navMenu">
													<a href="https://www.babyshopstores.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">بيبي شوب</a></span>
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													<a href="https://www.lifestyleshops.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">لايف ستايل</a></span>
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													<a href="https://www.splashfashions.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">سبلاش</a></span>
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													<a href="https://www.shoemartstores.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">شو مارت</a></span>
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													<a href="https://www.centrepointstores.com/sa/ar/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">العروض</a></span>
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													<a href="https://www.centrepointstores.com/sa/ar/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal;" rel="noreferrer">تصفيات</a></span>
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                                                                    	.يؤسفنا أن نعلمك بأنه لم تتم معالجة طلبك بنجاح
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								    مرحبًا Ruqayyah Al Karam، لم تتم معالجة طلبك رقم  <span style="color:#00b9e5; text-decoration: none;"><a href="https://www.centrepointstores.com/sa/ar/my-account/order/6443496068" style="color:#00b9e5;text-decoration: none;" rel="noreferrer">6443496068</a></span> بنجاح. قد تكون وصلتك رسالة من البنك تعلمك بأنه قد تمت الموافقة على الدفع بنجاح، إلا أنه قد حصلت مشكلة خلال إكمال عملية الشراء.                                 	
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										لقد قمنا بإعادة المبلغ إلى بطاقتك الائتمانية أو بطاقة الخصم المباشر الخاصة بك. يرجى التواصل مع البنك الخاص بك في حال وجود أية أسئلة أخرى.
									
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												 	تفاصيل الطلب	
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															        						   									 48.3  ريال
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="right">  لايف ستايل  </td>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="right">  حقيبة ظهر بطبعات أيل مع سحّاب إغلاق - 25x11x33 سم  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl;" align="right">اللون: زهري</td>
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															        						   									 48.3  ريال
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="right">  لايف ستايل  </td>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="right">  حقيبة ظهر بطبعات أسد مع سحّاب إغلاق - 25x11x36 سم  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl;" align="right">اللون: برتقالي</td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl;" align="right">الكمية: 1</td>
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																																				<a href="https://www.centrepointstores.com/sa/ar/p/161540990" rel="noreferrer">
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															        						   									 49  ريال
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600;" align="right">  حذاء ماري جين مبطّن مزيّن بفيونكة  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl;" align="right">اللون: أسود</td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl;" align="right">المقاس: ‎25‎  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300;text-align: right;direction: rtl;" align="right">الكمية: 1</td>
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																																				<a href="https://www.centrepointstores.com/sa/ar/p/161573560" rel="noreferrer">
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				            <strong> 145.6  ريال</strong>
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				            المجموع الفرعي:
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				            <strong> مجانًا </strong>
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				            <td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:14px;color:#333333;direction: rtl;">
				            شحن بري عادي<br>
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				          	<td style="font-family:Helvetica, Arial, sans-serif;line-height:25px;font-size:18px;color:#333333;direction:rtl;" align="left">
				            <strong>135.23  ريال</strong>
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				            <strong>المجموع</strong>
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					            					            					            	.المنتجات التي تم إلغاؤها أو إرجاعها غير مؤهلة لنقاط مكافآت لاندمارك
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		<td style="padding:0 15px 15px 0; font-size:15px; font-weight:700; text-align:right;color:#242428;"><span class="aligntext">هل تريد المساعدة؟ تواصل معنا</span></td>
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			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
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											<div style="margin:0; padding:0; line-height:20px; text-align: right; direction: rtl;">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
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										<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
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			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
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											<div style="margin:0; padding:0; line-height:20px; text-align: right;">
<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>
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										<a href="https://www.facebook.com/CentrepointME" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
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			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
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										<td style="font-size:11px;padding-right:20px;">
											<div style="margin:0; padding:0; line-height:20px; text-align: right;"> <strong>centrepointme@</strong> غرّد لنا بصفحتنا على تغريد</div>
										</td>
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										<a href="https://twitter.com/centrepointme" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none;" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
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			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%;">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px; " class=" getintouch" bgcolor="
					f9f9f9">
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							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px;" width="100%">
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											<div style="margin:0; padding:0; line-height:20px; text-align: right;">
<strong style="display: inline-block;">800-1111027 اتصل بنا على</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
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										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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						<td align="right"><span style="font-size:11px; color:#848483; ">
								© 2016 ريتيل وارلد ليمتد </span></td>
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						<td style=" text-align:left; width:100%" align="left">
							<span style="font-size:11px;color:#848483;"> 
							<a href="https://www.centrepointstores.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.centrepointstores.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_ar" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">الشروط والأحكام</a>
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</div></div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/141198