Subject: Ticket Number 136916
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Abdullah <[email-masked]>, Mohammed Obiedo <[email-masked]>
Date: Tue, 27 Aug 2019 04:37:03 -0700 (MST)

Hi Team, 

The ticket number 136916 the customer is waiting for the collection, but when we check on hybris there's the ticket which says they delete the RMA as customer RTS. 

But we are not able to see any RMA number on the hybris. 

Kindly look into this and assist. 

Regards, 
Seeta Kunwar