Subject: Ticket Assigned - RE: Click & Collect - 6439503142
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Aug 2019 14:16:02 +0000

Hi Mhd Obiedo,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Click & Collect - 6439503142 Dear Qazi,

I have checked with store team they confirmed to me
they scanned the Qr code also but still this issue remaining..” customer collection no matching”

Pls update Mr.Visual ..All these orders at below are collected but STORE not able to update on Sahla App

Store Code
Order ID
Pick-Up Location
Store Name
Territory
Ageing From Dispatch
Status
21211
6439503142
Centrepoint
CP - Wadi Al-Dawasir
KSA
30
Collected / store can't receive /the order showing on customer collection no matching
21211
6439977489
Centrepoint
CP - Wadi Al-Dawasir
KSA
27
21211
6439984304
Centrepoint
CP - Wadi Al-Dawasir
KSA
27
21211
6440150516
Centrepoint
CP - Wadi Al-Dawasir
KSA
26
21211
6440250047
Centrepoint
CP - Wadi Al-Dawasir
KSA
25
21211
6440735102
Centrepoint
CP - Wadi Al-Dawasir
KSA
17
21211
6440887340
Centrepoint
CP - Wadi Al-Dawasir
KSA
18
21211
6441486417
Centrepoint
CP - Wadi Al-Dawasir
KSA
12

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Anwar Abdullah
Sent: Sunday, July 28, 2019 5:30 PM
To: Manager Wadialdawasir <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Omnichannel Support <[email-masked]>; Centrepoint <[email-masked]>; Ksaconloc Ops <[email-masked]>; Anton Shanike <[email-masked]>; Arnel Navor <[email-masked]>
Subject: RE: Click & Collect - 6439503142

Dear manager wadi aldwasir,

Update this order 6439503142 on SAHLA …ASAP

Customer has not received his order, since it still showing as "In Progress".
Please check and make the order ready for pickup .

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Omnichannel Support
Sent: Thursday, July 25, 2019 3:13 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Subject: RE: Click & Collect - 6439503142

Looping in @Anwar Abdullah<mailto:[email-masked]>

Thanks & Regards,

Shababe Quamar

T: +97145174278
M: +971554433491

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 25, 2019 1:26 PM
To: Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>
Cc: Omnichannel Support <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Click & Collect

External email sender, please take precaution.
Hi Team,

Please go through the ticket above.

Cust omer has not received his item, since it still showing as "In Progress".

Please check and make the item ready for pickup on urgent basis.

Your Friends,
The Support Team
On Thu, 25 Jul at 12:37 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
مرحبا Jony
نشكر تواصلك معنا ,

لقد تم التحقق من طلبك ,لقد تم الطلب في  تاريخ 18/07/2019 ,وحتى الآن لم تستلم طلبك نتأسف عن هذا التأخير سوق نتواصل مع الجهات المعنية , سوف نعود اليك في أقرب وقت

لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة, نحن دوما في الخدمة.
نتمى لك يوماً سعيدا
أصدقائك,
فريق الدعم .

96866:1125156
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