Subject: Ticket Assigned - RE: [#113173]
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Thu, 22 Aug 2019 05:58:31 +0000

Hi Mhd Obiedo,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: [#113173] Dear Manager,
Problem Statement – Wrong status
Order ID –6440524477
Tracking ID – 201907310779619
Assistance Required –the status is showing the PICKUP COMPLETE but the customer is claiming that he didn't pick up his order and in the store they r telling him that his order didn't reach yet.

Please check and update.

Regards,
Mohammad Qazi
Centrepoint KSA
Mobile: +966 540225824
Extn:3540

From: Mohammad Shababe Quamar
Sent: Wednesday, August 14, 2019 9:32 AM
To: Shoemart <[email-masked]>; Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>
Subject: RE: [#113173]

Dear @Qazi Mohammed<mailto:[email-masked]> @Anwar Abdullah<mailto:[email-masked]>

Please have a look into this.

Thanks & Regards,

Shababe Quamar

T: +97145174278
M: +971554433491

From: Shoemart <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 12, 2019 7:11 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#113173]

External email sender, please take precaution.
Hi Mohammad,

Problem Statement – Wrong status
Order ID –6440524477
Tracking ID – 201907310779619
Assistance Required –the status is showing the PICKUP COMPLETE but the customer is claiming that he didn't pick up his order and in the store they r telling him that his order didn't reach yet.
​
Regards
The support team
Shakeeb

113173:1125156
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/124488