Subject: Note Added - [#4031718] Request for maintenance
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 11 May 2022 14:28:49 +0000

Hi ,    Vakeel.ahmad added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4031718    Subject:  Request for maintenance   Requester: Ehab Gad    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="font-size:12.0pt">Hi <a id="OWAAM7C8B33F4CE44430DB70E1A3A22F8C10A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Amani Aldossary</span></a></span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt">FYI </span></div>
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<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="98%" style="width:98.38%;background:#D30C26;border-collapse:collapse;border:none">
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Number</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Delivery Date</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Delivery Type</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Truck ID</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Driver</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Driver Name</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Invoice No</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>CRM ID</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Work Order Details</span></b>
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<b><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:white'>Invoice Work Order Status Description</span></b>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>280346</span>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>11-May-2022</span>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black;background:yellow;mso-highlight:yellow'>CCC Inspection : Coffee table + Dining return for RDO..</span><span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'></span>
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<span style='font-size:12.0pt;font-family:"Lucida Sans Unicode",sans-serif;color:black'>Open</span>
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<div class="MsoNormal"><b>Regards,</b></div>
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<div class="MsoNormal"><b><span style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b></div>
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<div class="MsoNormal"><b><span style='font-family:"Andalus",serif'>Supervisor -HDO</span></b></div>
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<div class="MsoNormal"><span style='font-family:"Andalus",serif'>Home Box Riyadh Warehouse</span></div>
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<span style='font-family:"Andalus",serif'>Mobile No +966 549183975 Ext: 4031</span><span style='font-size:8.0pt;font-family:"Andalus",serif'></span>
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<b><span style='font-family:"Andalus",serif'>E:</span></b><span style='font-family:"Andalus",serif'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="164" height="53" style="width:1.7083in;height:.552in" id="_x0000_i1032" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNzQ4ODI5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qIxiHEb68wOwat06LOzoTSGwcFjcuhPxoqKVmbcoDwU" data-id="2043337488299" alt="lg"></span></a><a href="http://www.homeboxstores.com/sa/en" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="67" height="60" style="width:.6979in;height:.625in" id="_x0000_i1031" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNzQ4ODMwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o4wToI-EqKEftHDjQaMOQRkf5ZnkZG07pFEnJdJMAfg" data-id="2043337488302" alt="hb"></span></a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Amani Aldossary &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, May 11, 2022 5:24 PM<br>
<b>To:</b> Vakeel Ahmad &lt;[email-masked]&gt;; Hbriyadh Warehouse &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;; Syed Ataullah &lt;[email-masked]&gt;; Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;;
 Yahia Taha &lt;[email-masked]&gt;<br>
<b>Cc:</b> Home Box &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;; Mohammed Basheeruddin &lt;[email-masked]&gt;; Hamed Zayan &lt;[email-masked]&gt;; Aslam Khan Mazid Khan &lt;[email-masked]&gt;;
 vivekanandan Venugopal &lt;[email-masked]&gt;; Nazam Hussain &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4031718] - Request for maintenance 6269500535</div>
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<div class="MsoNormal">Hi <a id="OWAAM810C82EC85D3431580BD56F57A8B9BEF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vakeel Ahmad</span></a>,</div>
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<div class="MsoNormal">Any update of the rearrange date for collect.</div>
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<div class="MsoNormal">Please find the attached mail.</div>
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<b><span style='font-family:"Times New Roman",serif;color:#1F3864'>Best Regards</span></b><b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'></span></b>
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<b><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F3864'>Amani.Aldossri</span></b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'><br>
Customer Care Center - Home box - KSA</span><b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873405066%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=lYj4OiGZ%2FbjoCpkP287Zd8BN1nfLswwNB2xd4xdgnpA%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CThikra.Alhazazi%40landmarkgroup.com%7C64f80072b15a49503fb808d977640de6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637672093873415059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=UYODmWHJyUN2H2%2Bu9Gl3BSrstfBKEKH%2BHpiKkCqbpYk%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Syed Ataullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, May 10, 2022 3:09 PM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Amani Aldossary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbriyadh Warehouse &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 hbriyadh delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Hamed Zayan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; vivekanandan Venugopal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#4031718] - Request for maintenance 6269500535<br>
<b>Importance:</b> High</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>please check the below update from WH, and give us further instruction regarding that, </span></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>FYI this ticket is pending since 2 months. </span></div>
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<strong><span style='font-size:12.0pt;font-family:"Calibri",sans-serif;color:#333333'>Thanks&amp;Regards</span></strong><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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</span><strong><span style='font-size:12.0pt;font-family:"Calibri",sans-serif;color:#333333'>Syed Ataullah</span></strong><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style='font-size:12.0pt;font-family:"Courier New";color:blue'>LiveSalesman &amp; CherryE-commerceServices Pvt Ltd</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style='font-size:12.0pt;font-family:"Courier New";color:#333333'>Cell: +91 7037667652</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>From:
</span></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>"Vakeel Ahmad" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;<br>
<b>To: </b>"Home Box" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Hbriyadh
 Warehouse" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "hbriyadh delivery" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "HB.CCCKSA" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;<br>
<b>Cc: </b>"Mohammed Basheeruddin" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "syed ataullah" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Hamed Zayan"
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "Aslam Khan Mazid Khan"
 &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;, "vivekanandan
 Venugopal" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;,
 "Nazam Hussain" &lt;</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>[email-masked]</span></a><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>&gt;<br>
<b>Sent: </b>Tuesday, May 10, 2022 5:18:11 PM<br>
<b>Subject: </b>RE: [#4031718] - Request for maintenance 6269500535</span>
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<span style="font-size:12.0pt;color:black">Hi </span><a id="OWAAMAB3D7817DF5348D499C99C7D7F189540" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Calibri",sans-serif;text-decoration:none'>@HB.CCCKSA</span></a><span style="font-size:12.0pt;color:black">
</span><a id="OWAAMF2420BFD6406469A95144F9477E785E7" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-size:12.0pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a><span style="color:black"></span>
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<span style="font-size:12.0pt;color:black">Kindly refer the attached mail and advise.. Note :- Call id has been rejected due to non availability of replacement stock..</span><span style="color:black"></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>QI_162765038 Adeline Coffee Table-Gold &amp; Mirror _ Table frame steel weld removed. QI_ 162842895, 162842896 Blair 4 Seater Dining Table-Black_ Table top glass laser
 weld removed and table frame loosed please provide replacement to Arjun team.</span></div>
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<b><span style="color:black">Regards,</span></b><span style="color:black"></span>
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<b><span style='font-family:"Bradley Hand ITC";color:black'>Vakeel Ahmad</span></b><span style="color:black"></span>
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<b><span style='font-family:"Andalus",serif;color:black'>Supervisor -HDO</span></b><span style="color:black"></span>
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<span style='font-family:"Andalus",serif;color:black'>Home Box Riyadh Warehouse</span><span style="color:black"></span>
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<span style='font-family:"Andalus",serif;color:black'>Mobile No +966 549183975 Ext: 4031</span><span style="color:black"></span>
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<b><span style='font-family:"Andalus",serif;color:black'>E:</span></b><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Andalus",serif'>[email-masked]</span></a><span style="color:black"></span>
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<a href="http://www.landmarkgroup.com/" target="_blank" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="164" height="53" style="width:1.7083in;height:.552in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNzQ4ODI5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qIxiHEb68wOwat06LOzoTSGwcFjcuhPxoqKVmbcoDwU" data-id="2043337488299" alt="lg"></span></a><a href="http://www.homeboxstores.com/sa/en" target="_blank" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNzQ4ODMwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.o4wToI-EqKEftHDjQaMOQRkf5ZnkZG07pFEnJdJMAfg" data-id="2043337488302" alt="hb"></span></a><span style="color:black"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Home Box &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;
<br>
<b>Sent:</b> Tuesday, May 10, 2022 12:04 PM<br>
<b>To:</b> Vakeel Ahmad &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; Hbriyadh Warehouse &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
 hbriyadh delivery &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;; HB.CCCKSA &lt;</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black">&gt;;
</span><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><span style="color:black"><br>
<b>Subject:</b> Fwd: [#4031718] - Request for maintenance</span>
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<b><i><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:indianred'>External email sender, please take precaution.</span></i></b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team, <br>
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Dear Team any update regarding this issue </span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black"><img width="526" height="72" style="width:5.4791in;height:.75in" id="_x0000_i1030" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMzNjg1NzgzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IWHmVjULVyW7ZTAo2Zbjq5TfrM_6TqJ5lexmWTu-v1c">Assistance
 Required:  maintenance<br>
<br>
Delivery date:  2/10/21<br>
Invoice ID: 6269500535<br>
Item ID: 162842894 <br>
CRM ID: 3694267<br>
New CRM 3705110<br>
Issue Description: The cx has requested for maintenance service to one item, as the dining table pillars are loose. Kindly check the below videos and arrange inspection team to visit the cx site asap. <br>
<br>
Please check and assist asap.<br>
<br>
Thanks &amp; Regards,<br>
Ali I</span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">On Sun, 8 May at 2:39 PM
<span class="separator">, Home Box &lt;</span></span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system;color:black">&gt;
 wrote: </span></span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team, <br>
<br>
Inspection approved.<br>
<br>
Gentle Reminder<br>
Assistance Required:  maintenance<br>
<br>
Delivery date:  2/10/21<br>
Invoice ID: 6269500535<br>
Item ID: 162842894 <br>
CRM ID: 3694267<br>
New CRM 3705110<br>
Issue Description: The cx has requested for maintenance service to one item, as the dining table pillars are loose. Kindly check the below videos and arrange inspection team to visit the cx site asap. <br>
<br>
Please check and assist asap.<br>
<br>
Thanks &amp; Regards,<br>
Ali Ibraheem.</span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">On Fri, 15 Apr at 9:06 PM
<span class="separator">, Home Box &lt;</span></span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system;color:black">&gt;
 wrote: </span></span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team, <br>
<br>
Inspection approved.<br>
<br>
<strong><span style="font-family:-apple-system">Gentle Reminder</span></strong><br>
Assistance Required:  maintenance<br>
<br>
Delivery date:  2/10/21<br>
Invoice ID: 6269500535<br>
Item ID: 162842894 <br>
CRM ID: 3694267<br>
New CRM 3705110<br>
Issue Description: The cx has requested for maintenance service to one item, as the dining table pillars are loose. Kindly check the below videos and arrange inspection team to visit the cx site asap. <br>
<br>
Please check and assist asap.<br>
<br>
Thanks &amp; Regards,<br>
The Support Team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black"> </span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">On Mon, 11 Apr at 4:34 PM
<span class="separator">, Home Box &lt;</span></span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system;color:black">&gt;
 wrote: </span></span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team, <br>
<br>
Inspection approved.<br>
<br>
<strong><span style="font-family:-apple-system">Gentle Reminder</span></strong><br>
Assistance Required:  maintenance<br>
<br>
Delivery date:  2/10/21<br>
Invoice ID: 6269500535<br>
Item ID: 162842894 <br>
CRM ID: 3694267<br>
New CRM 3705110<br>
Issue Description: The cx has requested for maintenance service to one item, as the dining table pillars are loose. Kindly check the below videos and arrange inspection team to visit the cx site asap. <br>
<br>
Please check and assist asap.<br>
<br>
Thanks &amp; Regards,<br>
The Support Team.</span><span style="color:black"></span>
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<div></div>
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</div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">On Thu, 7 Apr at 3:54 PM
<span class="separator">, Home Box &lt;</span></span><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="font-size:10.5pt;font-family:-apple-system">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system;color:black">&gt;
 wrote: </span></span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black">Hi Team, <br>
<br>
Inspection approved.<br>
<br>
Reminder<br>
<br>
Any update related the below case?<br>
<br>
Assistance Required:  maintenance<br>
<br>
Delivery date:  2/10/21<br>
Invoice ID: 6269500535<br>
Item ID: 162842894 <br>
CRM ID: 3694267<br>
New CRM 3705110<br>
Issue Description: The cx has requested for maintenance service to one item, as the dining table pillars are loose. Kindly check the below videos and arrange inspection team to visit the cx site asap. <br>
<br>
Please check and assist asap.<br>
<br>
Thanks &amp; Regards,<br>
The Support Team.</span><span style="color:black"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:black"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4031718:1125156</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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