Subject: New Reply Received - Scratches
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 06 Apr 2022 11:05:35 +0000

Hi Rayan Suliman,  The customer has responded to the ticket.  Scratches  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Shailendra</div>
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<div class="MsoNormal">Kindly arrange the item to close the customer complaint ASAP.</div>
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<div class="MsoNormal"><img width="570" height="123" style="width:5.9375in;height:1.2812in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyNTg2MTM2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jwtAHu-3Ivm2RAVUf-_V2sleKtRs-rJP1oDu0yP-uNg" data-id="2043325861369"></div>
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<b><span style="font-size:9.0pt;color:#1F3864">Thanks &amp; Regards</span></b><span style="font-size:9.0pt;color:#1F3864">,                       
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<div class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F3864">Jafar Thazhathethil
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<div class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F3864">Home Division – Dammam Warehouse</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F3864'>Ext-5382</span><b><span style="font-size:9.0pt;color:#1F3864"></span></b>
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<div class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F3864">Mobile: +966564387659</span></b></div>
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<div class="MsoNormal"><span lang="EN-PH" style="font-size:9.0pt;color:#1F3864">Email:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><u></u></span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#1F3864">Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span></div>
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<img width="234" height="129" style="width:2.4375in;height:1.3437in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyNTg2MTM2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Wygg-OYQh2ozBqZBwXedskIvWSeK36AL8_nJ_WMbrHc" data-id="2043325861365"><a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:12.0pt;font-family:-webkit-standard;color:black;text-decoration:none"><img width="198" height="141" style="width:2.0625in;height:1.4687in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyNTg2MTM2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CtJ8HBNjun1ZsUqUGTR-HPX8PCAckzRjeG_Vw5huMEE" data-id="2043325861366" alt="logo"></span></a>
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<div>From: Chamila JananathDasanayaka &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, April 4, 2022 1:31 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Hbdammam Whdelivery &lt;[email-masked]&gt;; Hcdammam Delivery &lt;[email-masked]&gt;; hcdammam cod &lt;[email-masked]&gt;; Tulasi bhatta &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3952643] - Scratches</div>
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<div class="MsoNormal">Dear Jafar and Tulasi</div>
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<div class="MsoNormal">Please check below mention pending, As per customer yet to clear.</div>
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<div class="MsoNormal">Please check and do needful.</div>
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<div class="MsoNormal"><img width="931" height="75" style="width:9.6979in;height:.7812in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyNTg2MTM2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0N46zmZVMBDM2zFnF-Lxer-fVsP-bxBwyUpG2K4_Fuc" data-id="2043325861364"></div>
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<b><span style="font-size:9.0pt;color:#1F3864">Thanks &amp; Regards</span></b><span style="font-size:9.0pt;color:#1F3864">,                       
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<div class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F3864">Chamila J Dasanayaka</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F3864">Home Division – Dammam Warehouse</span></b></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F3864'>Ext-5384</span></div>
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<div class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F3864">Mobile: +966543267358</span></b></div>
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<div class="MsoNormal"><span lang="EN-PH" style="font-size:9.0pt;color:#1F3864">Email :
<u><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:blue">[email-masked]</span></a></u></span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#1F3864">Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia</span></div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 04, 2022 1:59 AM<br>
<b>To:</b> Chamila JananathDasanayaka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbdammam Whdelivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nikhilesh
 Hardas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3952643] - Scratches</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: There's some Scratches on the edge of the desk. The issue is not resolved it took so long. <br>
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Order ID: 6126425554<br>
CRM: 3642956<br>
New CRM ;3668369<br>
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Assistance required: Kindly fix the customer's issue<br>
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Regards,<br>
The support team, </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 31 Mar at 2:26 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: There's some Scratches on the edge of the desk. The issue is not resolved it took so long. <br>
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Order ID: 6126425554<br>
CRM: 3642956<br>
New CRM ;3668369<br>
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Assistance required: Kindly fix the customer's issue<br>
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Regards,<br>
The support team, </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 23 Mar at 7:40 PM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,<br>
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Problem Statement: There's some Scratches on the edge of the desk. The issue is not resolved. <br>
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Order ID: 6126425554<br>
CRM: 3642956</span><span style="color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">New CRM ;3668369</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"><br>
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Assistance required: Kindly fix the customer's issue<br>
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Regards,<br>
The support team, </span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3952643:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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