Subject: Ticket Assigned - Conversation with Sarfraz
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 08:16:18 +0000

Hi Rayan Suliman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sarfraz Sarfraz                    Assalam alaikum           04:48 PM, 26th Mar                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           04:48 PM, 26th Mar                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           04:48 PM, 26th Mar                     Sarfraz                    2           04:48 PM, 26th Mar                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           04:48 PM, 26th Mar                     Sarfraz                    3           04:48 PM, 26th Mar                   New                   Please give us your 10 Digit Order number starting with 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           04:48 PM, 26th Mar                     Sarfraz                    6131262068           04:48 PM, 26th Mar                   New                   Please wait, you will be assisted shortly.           04:48 PM, 26th Mar                     Sarfraz                    Delayed           04:49 PM, 26th Mar                   Doaa                   Hello, thank you for contacting Home Box, with you doaa , it is my pleasure to help you           04:51 PM, 26th Mar                   Doaa                   Will you give me some time to check?           04:52 PM, 26th Mar                   Doaa                   give mr you email plz           04:53 PM, 26th Mar                   Doaa                   me*           04:53 PM, 26th Mar                     Sarfraz                    [email-masked]           04:53 PM, 26th Mar                   Doaa                   Indeed, there is a delay, a report will be submitted to the concerned team, and the procedures will be provided to you by e-mail           04:57 PM, 26th Mar                   Doaa                   Do you have any other questions that I can help you with?           04:57 PM, 26th Mar                     Sarfraz                    When is delivered?           04:58 PM, 26th Mar                   Doaa                   I can't know when the date is, when we file the report and we get a response, we will let you know           04:59 PM, 26th Mar                   Doaa                   Any other service?           05:02 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4080231