Subject: Ticket Assigned - Conversation with Muhammad Babar
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 28 Feb 2022 10:05:01 +0000

Hi Rayan Suliman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad Babar Muhammad Babar                    Please update           01:17 PM, 28th Feb                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           01:17 PM, 28th Feb                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           01:17 PM, 28th Feb                     Muhammad Babar                    2           01:17 PM, 28th Feb                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           01:17 PM, 28th Feb                     Muhammad Babar                    3           01:18 PM, 28th Feb                   New                   Please give us your 10 Digit Order number starting with 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           01:18 PM, 28th Feb                     Muhammad Babar                    6127343115           01:18 PM, 28th Feb                   New                   Please wait, you will be assisted shortly.           01:18 PM, 28th Feb                   New                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.             01:18 PM, 28th Feb                   New                   Given the high number of messages we are currently receiving, we are experiencing high wait time. We will get back to you shortly. Please be sure to describe your query in detail. Thank you for your cooperation.            01:18 PM, 28th Feb                     Muhammad Babar                             01:19 PM, 28th Feb                   rayan                   Thank you for contacting Home Box... this is Ryan. Please give me a little time to check.           01:39 PM, 28th Feb                     Muhammad Babar                    Okay           01:39 PM, 28th Feb                   rayan                   Please explain your problem sir           01:43 PM, 28th Feb                     Muhammad Babar                    I have not receive me order till now           01:47 PM, 28th Feb                     Muhammad Babar                    Please kindly tell me when we will receive it           01:47 PM, 28th Feb                   rayan                   I am sorry for that please give me your email id           01:48 PM, 28th Feb                     Muhammad Babar                    [email-masked]           01:48 PM, 28th Feb                     Muhammad Babar                    [email-masked]           01:48 PM, 28th Feb                   rayan                   I will raise your case to the team and they will contact with you as soon as possible           01:51 PM, 28th Feb                     Muhammad Babar                    Okay           01:55 PM, 28th Feb                   rayan                   Happy to help you           01:57 PM, 28th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3955251