Subject: New Reply Received - Conversation with +966 55 333 8779
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 28 Feb 2022 07:59:38 +0000

Hi Rayan Suliman,  The customer has responded to the ticket.  Conversation with +966 55 333 8779  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM409026D1FEA833488BCF8BA2FA2C3B2A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hamza Nouri Ahmad Abu Azzam</span></a>,</span></div>
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<span lang="EN-US">The voucher code “</span><span style="font-size:9.0pt;font-family:Helvetica;color:black">001-236D-C5A2-ETT6-AT</span><span lang="EN-US">” has been deactivated.
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<span lang="EN-US" style="color:black">Regards,</span><span style="color:black"></span>
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<span lang="EN-US" style="color:#4472C4">Mohammed Zeeshan Ahmed</span><span style="color:#4472C4"></span>
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<div class="MsoNormal"><span style="color:black">E-Commerce Content Merchandiser</span></div>
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<div class="MsoNormal"><span style="color:black">Web Team | Landmark Group</span></div>
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<div>From:
<span lang="EN-US" style="font-size:12.0pt;color:black">Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Date: </b>Sunday, 27 February 2022 at 5:49 PM<br>
<b>To: </b>Mohammed Ahmed &lt;[email-masked]&gt;, Vakeel Ahmad &lt;[email-masked]&gt;<br>
<b>Cc: </b>Mohammed Basheeruddin &lt;[email-masked]&gt;, "HB.CCCKSA" &lt;[email-masked]&gt;, Jamshid Kurikkal &lt;[email-masked]&gt;, Karen Lobo &lt;[email-masked]&gt;, Nazam Hussain &lt;[email-masked]&gt;,
 Namrita Kanjani &lt;[email-masked]&gt;, Aslam Khan Mazid Khan &lt;[email-masked]&gt;, Ismail Aboukhater &lt;[email-masked]&gt;, Landmark Group &lt;[email-masked]&gt;, Resham Singh &lt;[email-masked]&gt;,
 Yahia Taha &lt;[email-masked]&gt;, Raveen Sethupathy &lt;[email-masked]&gt;, Taskin Shaikh &lt;[email-masked]&gt;, Ron Thomas &lt;[email-masked]&gt;, Faizal Maradeya &lt;[email-masked]&gt;<br>
<b>Subject: </b>RE: [#3875797] - MOC High Escalation Order No.6124383511/Web &amp;Content issue
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM579BF0D9EDE7421AB0443B573D7E730C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vakeel Ahmad</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">After we get the approval, please create RDO and update the date when the team will collect the item.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMFC75DF9425B14BA99A67F29A8741FD7D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Ahmed</span></a>,
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<span lang="EN-US">Please cancelled the voucher </span><span style="font-size:9.0pt;font-family:Helvetica;color:black">Code: 001-236D-C5A2-ETT6-AT|Start Date: 24.02.2022 00:00:00|End Date: 25.03.2022 23:59:59</span>
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<div class="MsoNormal"><span style="font-size:9.0pt;font-family:Helvetica;color:black">Thanks.</span></div>
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<b><span lang="EN-US" style="color:#1F497D">Best Regards</span></b><b><span lang="EN-US" style="font-size:12.0pt;color:#1F497D"></span></b>
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<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Customer Care Center - Home box - KSA</span><b><span lang="EN-US" style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<span lang="EN-US"><a href="www.homeboxstores.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span lang="EN-US" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span lang="EN-US"><a href="www.landmarkgroup.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span><span lang="EN-US" style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faizal Maradeya &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, February 27, 2022 4:47 PM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;[email-masked]&gt;; Mohammed Ahmed &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;; Jamshid Kurikkal &lt;[email-masked]&gt;; Karen Lobo &lt;[email-masked]&gt;;
 Nazam Hussain &lt;[email-masked]&gt;; Namrita Kanjani &lt;[email-masked]&gt;; Vakeel Ahmad &lt;[email-masked]&gt;; Aslam Khan Mazid Khan &lt;[email-masked]&gt;; Ismail Aboukhater &lt;[email-masked]&gt;;
 Landmark Group &lt;[email-masked]&gt;; Resham Singh &lt;[email-masked]&gt;; Yahia Taha &lt;[email-masked]&gt;; Raveen Sethupathy &lt;[email-masked]&gt;; Taskin Shaikh &lt;[email-masked]&gt;;
 Ron Thomas &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3875797] - MOC High Escalation Order No.6124383511/Web &amp;Content issue
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<div class="MsoNormal" style="background:white"><span lang="EN-US" style="color:black">Ok please. Cancel the voucher , and process</span></div>
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<div class="MsoNormal"><span lang="EN-US">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a></span></div>
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<b><span lang="EN-US" style="color:black">From:</span></b><span lang="EN-US" style="color:black"> Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, February 27, 2022 5:45:09 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ismail Aboukhater &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raveen Sethupathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Taskin Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ron Thomas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3875797] - MOC High Escalation Order No.6124383511/Web &amp;Content issue
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<div class="xmsonormal"><span lang="EN-US">Hi <a id="OWAAM892DEB0D9F5E449C8ECCC06A2EEDE3CE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a>,
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<div class="xmsonormal"><span lang="EN-US">The customer he changed his mind, and he wants refund please we need your approval to process RDO.</span></div>
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<div class="xmsonormal"><span lang="EN-US">Thank you.</span></div>
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<b><span lang="EN-US" style="color:#1F497D">Best Regards</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Customer Care Center - Home box - KSA</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span lang="EN-US"></span>
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<span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=9FQ9AQFqmTNozhJlJpE58cYbx%2F%2BKGRQtDBg7ApymKw8%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span lang="EN-US" style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=rFEzbKL5%2BRw7L5L25Gls1JAUqkaDe6kMqPqJIvhgT4E%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span>
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<span lang="EN-US" style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="x_Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.r2sloqHCBzvi7f0eR9pzMhPi9KNiT5ZdqRO6n68AhY4" alt="lg"></span><span lang="EN-US" style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="x__x005f_x0000_i1041" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Q8TJPyZZeUwMaBP0C1w77iSAL3oJa3ya4eV4zzHsYCM" alt="hb"></span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Mohammed Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 24, 2022 5:43 PM<br>
<b>To:</b> Ismail Aboukhater &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raveen Sethupathy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Taskin Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Ron Thomas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#3875797] - Conversation with +966 55 333 8779</span>
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<span style="font-size:9.0pt;font-family:Helvetica;color:black">Dear Homebox Team,<br>
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The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.<br>
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Code: 001-236D-C5A2-ETT6-AT|Start Date: 24.02.2022 00:00:00|End Date: 25.03.2022 23:59:59<br>
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Type: Serial Voucher|Concept: HOMEBOX|Territory: KSA|Checkout Site: N/A<br>
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Value: 400 SAR|Minimum Threshold Value: 401 SAR|Maximum Discount:  N/A|Combinable with other vouchers: FALSE<br>
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Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1<br>
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Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A</span><span lang="EN-US"></span>
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<span lang="EN-US" style="color:black">Regards,</span><span lang="EN-US"></span>
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<span lang="EN-US" style="color:#4472C4">Mohammed Zeeshan Ahmed</span><span lang="EN-US"></span>
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<span style="color:black">E-Commerce Content Merchandiser</span><span lang="EN-US"></span>
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<span style="color:black">Web Team | Landmark Group</span><span lang="EN-US"></span>
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<b><span lang="EN-US" style="font-size:12.0pt;color:black">From:
</span></b><span lang="EN-US" style="font-size:12.0pt;color:black">Ismail Aboukhater &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Date: </b>Thursday, 24 February 2022 at 6:15 PM<br>
<b>To: </b>Karen Lobo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Mohammed Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Namrita Kanjani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc: </b>Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, "HB.CCCKSA" &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Resham Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;, Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;,
 Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject: </b>RE: [#3875797] - Conversation with +966 55 333 8779</span><span lang="EN-US"></span>
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<b><span lang="EN-US">Hi <a id="OWAAM366AFD526B204F89B98951E0DC3021FC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Karen Lobo</span></a>
<a id="OWAAM6A8B0F204A0044A3B0CC55E48C09B48A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Ahmed</span></a>
<a id="OWAAMA44AEB09924A42F088DCB64588B287CF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Namrita Kanjani</span></a></span></b><span lang="EN-US"></span>
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<b><span lang="EN-US"> </span></b><span lang="EN-US"></span>
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<b><span lang="EN-US">MOC Complaint  </span></b><span lang="EN-US"></span>
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<b><span lang="EN-US"> </span></b><span lang="EN-US"></span>
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<b><span lang="EN-US">As per Mr. <a id="OWAAM577E59855B744486BF370E2C0BE9C38D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a> approval please generate the voucher
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<div class="xmsonormal"><span lang="EN-US"> </span></div>
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<b><span lang="EN-US">Vouchers QTY :- 1</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US">Value per one voucher :- 400 SAR </span>
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<b><span lang="EN-US">Threshold :- 401 SAR </span></b><span lang="EN-US"></span>
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<b><span lang="EN-US">Validation :- <span style="color:red">
Ten days from Date 15 March 2022 </span></span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style="color:black">non combinable</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style="color:#1F497D">Best Regards</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style='font-family:"Century Gothic",sans-serif;color:#1F497D'>Ismail Mohamed
</span></b><b><span lang="EN-US" style='font-family:"Bradley Hand ITC";color:#1F497D'><br>
</span></b><span lang="EN-US" style='font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Center - Home BOX - KSA</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span lang="EN-US"></span>
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<span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=9FQ9AQFqmTNozhJlJpE58cYbx%2F%2BKGRQtDBg7ApymKw8%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span lang="EN-US" style='font-family:"Arial",sans-serif;color:gray'> |
</span><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=rFEzbKL5%2BRw7L5L25Gls1JAUqkaDe6kMqPqJIvhgT4E%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span>
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<span lang="EN-US" style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="x_Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PnQK04_31ZdVJAjoaKY0peGsnL6FlqH_9O2vELCpkt0" alt="lg"></span><span lang="EN-US" style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="x_Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v3UIstPX41HH2HfRr7h_QxE7ew9VB03as5gZqWu60_c" alt="hb"></span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 24, 2022 5:08 PM<br>
<b>To:</b> Ismail Aboukhater &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3875797] - Conversation with +966 55 333 8779</span>
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<span lang="EN-US" style="color:#1F497D">Ok please  process</span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ismail Aboukhater &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, February 24, 2022 6:06 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3875797] - Conversation with +966 55 333 8779<br>
<b>Importance:</b> High</span>
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<div class="xmsonormal"><span lang="EN-US">Hi <a id="OWAAMA1C567B41C6348FA90C25D61D9CEC5D4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faizal Maradeya</span></a></span></div>
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<div class="xmsonormal"><span lang="EN-US">MOC Complaint </span></div>
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<div class="xmsonormal"><span lang="EN-US">Kindly approve to provide 400 SAR voucher to the customer to accept to keep the items and avoid the refund .</span></div>
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<span lang="EN-US">The Reason is :- </span><span lang="EN-US" style="font-size:12.0pt">The picture uploaded on the website is wrong</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:12.0pt">The items amount :- 1898 SAR
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<b><span lang="EN-US" style="color:#1F497D">Best Regards</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style='font-family:"Century Gothic",sans-serif;color:#1F497D'>Ismail Mohamed
</span></b><b><span lang="EN-US" style='font-family:"Bradley Hand ITC";color:#1F497D'><br>
</span></b><span lang="EN-US" style='font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Center - Home BOX - KSA</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span lang="EN-US"></span>
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<span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=9FQ9AQFqmTNozhJlJpE58cYbx%2F%2BKGRQtDBg7ApymKw8%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span lang="EN-US" style='font-family:"Arial",sans-serif;color:gray'> |
</span><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=rFEzbKL5%2BRw7L5L25Gls1JAUqkaDe6kMqPqJIvhgT4E%3D&amp;reserved=0" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a></span>
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<span lang="EN-US" style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="x_Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PnQK04_31ZdVJAjoaKY0peGsnL6FlqH_9O2vELCpkt0" alt="lg"></span><span lang="EN-US" style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="x_Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v3UIstPX41HH2HfRr7h_QxE7ew9VB03as5gZqWu60_c" alt="hb"></span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, February 13, 2022 4:33 PM<br>
<b>To:</b> Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham
 Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3875797] - Conversation with +966 55 333 8779</span>
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<span lang="EN-US" style="font-size:12.0pt"><a id="OWAAM3142D9A075B2481FBBE10A207CBA8407" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yahia Taha</span></a></span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:12.0pt">Hi Sir,</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:12.0pt">The picture uploaded on the website is wrong...</span><span lang="EN-US"></span>
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<div class="xmsonormal"><span lang="EN-US"> </span></div>
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<div class="xmsonormal"><span lang="EN-US"><img width="1166" height="583" style="width:12.1458in;height:6.0729in" id="x_Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rTwx8oUTP2GDk3g6npvp8wPqqUgsBI8e8MQulpIoq18"></span></div>
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<b><span lang="EN-US">Regards,</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style="font-family:Andalus">Supervisor -HDO</span></b><span lang="EN-US"></span>
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<span lang="EN-US" style="font-family:Andalus">Home Box Riyadh Warehouse</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-family:Andalus">Mobile No +966 549183975 Ext: 4031</span><span lang="EN-US"></span>
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<b><span lang="EN-US" style="font-family:Andalus">E:</span></b><span lang="EN-US" style="font-family:Andalus"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span lang="EN-US"></span>
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<div class="xmsonormal"><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=rFEzbKL5%2BRw7L5L25Gls1JAUqkaDe6kMqPqJIvhgT4E%3D&amp;reserved=0" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="x_Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PnQK04_31ZdVJAjoaKY0peGsnL6FlqH_9O2vELCpkt0" alt="lg"></span></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Fen&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112761430%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=4c%2FLgowtMbtoQIT%2BNZHFjMIr2%2FzkwiKRyhmuus3PX6o%3D&amp;reserved=0" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="x_Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v3UIstPX41HH2HfRr7h_QxE7ew9VB03as5gZqWu60_c" alt="hb"></span></span></a></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, February 13, 2022 4:27 PM<br>
<b>To:</b> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3875797] - Conversation with +966 55 333 8779</span>
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<div class="xmsonormal"><span lang="EN-US">Dear Team,</span></div>
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<div class="xmsonormal"><span lang="EN-US">We have Physically check and same color available in warehouse stock which we delivered to customer</span></div>
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<div class="xmsonormal"><span lang="EN-US"><img width="314" height="409" style="width:3.2708in;height:4.2604in" id="x_Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-kG-Iixwmfa4oGqvldF7gA4RHUQoHbOZ7EZ5dJLl3EQ"><img width="304" height="408" style="width:3.1666in;height:4.25in" id="x_Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lO2fwFORWBXPrjXyx0oZ2NbfhS4Bt-C0YJA2-cXPDI8">                                                                                                                                                                                                                                           
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<span lang="EN-GB" style='font-size:10.0pt;font-family:"Comic Sans MS";color:black'>Thanks &amp; Regards</span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:4.0pt;font-family:"Lucida Handwriting";color:black'> </span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.0pt;color:black">ASLAM KHAN</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.0pt;color:black">Home Box - Replacement</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.0pt;color:black">Mobile    : +966 567521411</span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.0pt;color:black">EXT          :  4042<br>
</span><span lang="EN-US" style="font-size:9.0pt;color:black">Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia<br>
</span><span lang="EN-US" style="font-size:9.0pt;color:#777777">[<a href="http://www.homeboxstores.com" rel="noreferrer">www.homeboxstores.com</a>]<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112917646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=IEJ4BflPGETjQTuuoOMJeS9MifBYa%2FOy%2FVh9eZOiwhM%3D&amp;reserved=0" rel="noreferrer"><span style="color:blue">www.homeboxstores.com</span></a> |</span><b><span lang="EN-US" style="font-size:9.0pt;color:teal">
<br>
</span></b><span lang="EN-US" style="font-size:9.0pt;color:#150AF0">Email: <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a></span><span lang="EN-US"></span>
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<div class="xmsonormal"><span lang="EN-US"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112917646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=PEF%2B2HguPsT0PDrAHztgmvyQNpo3jWswU8LSLmfjDk4%3D&amp;reserved=0" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="color:#002060"><img width="164" height="53" style="width:1.7083in;height:.552in" id="x_Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PnQK04_31ZdVJAjoaKY0peGsnL6FlqH_9O2vELCpkt0" alt="lg"></span></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Fen&amp;data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C2265e0ad169c4505098908d9f9f75f36%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637815663112917646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&amp;sdata=kvVMkD%2BxdrcCAS%2Bop8eIHMkL%2Bw%2FRd6VqK%2FGyiAAEu18%3D&amp;reserved=0" rel="noreferrer"><span style="color:windowtext;text-decoration:none"><span style="color:#002060"><img width="67" height="60" style="width:.6979in;height:.625in" id="x_Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v3UIstPX41HH2HfRr7h_QxE7ew9VB03as5gZqWu60_c" alt="hb"></span></span></a></span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, February 13, 2022 11:16 AM<br>
<b>To:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Resham
 Singh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jamshid Kurikkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3875797] - Conversation with +966 55 333 8779</span>
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<span lang="EN-US" style="font-size:12.0pt">Hi <a id="OWAAMF7C686ABC0894D45894F9A3C2EAE912D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aslam Khan Mazid Khan</span></a>
<a id="OWAAM7F6C5C74F98648049A7F998ED330BFFC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Resham Singh</span></a></span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:12.0pt"> </span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:12.0pt">Please share the warehouse stock picture as the delivery recliner sofa color is looking different.</span><span lang="EN-US"></span>
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<div class="xmsonormal"><span lang="EN-US"><img width="1166" height="583" style="width:12.1458in;height:6.0729in" id="x_Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjQyNTAxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rTwx8oUTP2GDk3g6npvp8wPqqUgsBI8e8MQulpIoq18"></span></div>
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<b><span lang="EN-US">Regards,</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style='font-family:"Bradley Hand ITC"'>Vakeel Ahmad</span></b><span lang="EN-US"></span>
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<b><span lang="EN-US" style="font-family:Andalus">Supervisor -HDO</span></b><span lang="EN-US"></span>
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<span lang="EN-US" style="font-family:Andalus">Home Box Riyadh Warehouse</span><span lang="EN-US"></span>
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<div class="xmsonormal">
<span lang="EN-US" style="font-family:Andalus">Mobile No +966 549183975 Ext: 4031</span><span lang="EN-US"></span>
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<div class="xmsonormal">
<b><span lang="EN-US" style="font-family:Andalus">E:</span></b><span lang="EN-US" style="font-family:Andalus"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span lang="EN-US"></span>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, February 12, 2022 10:22 AM<br>
<b>To:</b> Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohammed Basheeruddin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3875797] - Conversation with +966 55 333 8779</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Order ID:  6124383511 </span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">​CRM: 3595528 </span><span lang="EN-US"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">The customer emailed us informing that he received is wrong item color also provided us a picture of the wrong item. we request please you to check this concern.</span><span lang="EN-US"></span>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">3875797:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3875797