Subject: New Reply Received - Fwd: Invoice 29004603432620211102 complain
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 24 Feb 2022 05:36:04 +0000

Hi Rayan Suliman,  The customer has responded to the ticket.  Fwd: Invoice 29004603432620211102 complain  Ticket comment <div dir="auto">Good morning<div dir="auto"><br></div>
<div dir="auto">Kindly note, It does not appear in the pictures. It is a manufacturing problem. When you sit on it, the sounds of iron from the inside and the crack are very clear and a feeling that it will overload. Really home box product became so weak recently it's not the first time, i have faced same problem with my lazy boy chair. <br>
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<div dir="auto">Please appreciate your support and immediate action, it's required a technician to come and check the problem.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 24 Feb 2022, 7:46 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi, Rita</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused, <br><br>We noticed that this invoice have been delivered on 04-Nov-2021 ..... so please explain the problem more and more photos.</div>
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<div dir="ltr">We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3937463