Subject: Ticket Assigned - Conversation with Hamdan Huda
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 08:31:42 +0000

Hi Rayan Suliman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hamdan Huda Hamdan Huda                    Hi           11:58 AM, 12th Feb                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           11:58 AM, 12th Feb                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           11:58 AM, 12th Feb                     Hamdan Huda                    2           11:58 AM, 12th Feb                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           11:58 AM, 12th Feb                     Hamdan Huda                    3           11:58 AM, 12th Feb                   New                   Please give us your 10 Digit Order number starting with 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           11:58 AM, 12th Feb                     Hamdan Huda                    6124814461           11:59 AM, 12th Feb                   New                   Please wait, you will be assisted shortly.           11:59 AM, 12th Feb                   New                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.             11:59 AM, 12th Feb                   New                   Given the high number of messages we are currently receiving, we are experiencing high wait time. We will get back to you shortly. Please be sure to describe your query in detail. Thank you for your cooperation.            11:59 AM, 12th Feb                     Hamdan Huda                    I want to the know the delivery status of my order since 1 week before I ordered it my order no. Is 6124814461           12:03 PM, 12th Feb                   rayan                   Thank you for contacting Home Box... this is Ryan. Please give me a little time to check.           12:10 PM, 12th Feb                   rayan                   I am sorry for the late I will raise your case to the team           12:12 PM, 12th Feb                     Hamdan Huda                    Please let me know as soon as possible           12:13 PM, 12th Feb                   rayan                   sure... please share your email           12:14 PM, 12th Feb                     Hamdan Huda                    [email-masked]           12:15 PM, 12th Feb                   rayan                   Happy to help you           12:22 PM, 12th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3881716