Subject: Ticket Assigned - Conversation with Asifa Salman
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 26 Jan 2022 16:23:03 +0000

Hi Rayan Suliman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asifa Salman Asifa Salman                    Hello this is asifa here           06:45 PM, 26th Jan                   New                   شكراً لك على تواصلك مع هوم بوكس ، لمساعدتك بشكل أفضل ، يرجى اختيار اللغه المفضله للتحدث:: 1 العربية 2 الإنجليزية           06:45 PM, 26th Jan                   New                   Thank you for contacting Homebox, to help us serve you better, please reply with digit corresponding to your prefered language: 1 for Arabic 2 for English           06:45 PM, 26th Jan                     Asifa Salman                    2           06:46 PM, 26th Jan                   New                   To help us help you better, please reply with single digit corresponding to your nature of question today 1 - For help placing a new order 2 - Offers and Promotions 3 - To check order or delivery status 4 - For questions about returns or refund 5 - For complaints 6 - Check Store Locations   Please reply with only a single digit corresponding to the option           06:46 PM, 26th Jan                     Asifa Salman                    3           06:46 PM, 26th Jan                   New                   Please give us your 10 Digit Order number starting with 6 if you placed your order on our website, or 20 Digit Invoice number if you placed your order in store           06:46 PM, 26th Jan                     Asifa Salman                    6123269702           06:46 PM, 26th Jan                   New                   Please wait, you will be assisted shortly.           06:46 PM, 26th Jan                   New                   Please describe your query in detail. If necessary please also send us any pictures. Be sure to include your Invoice or Order number. One of our representatives will respond to you shortly.             06:46 PM, 26th Jan                   New                   Given the high number of messages we are currently receiving, we are experiencing high wait time. We will get back to you shortly. Please be sure to describe your query in detail. Thank you for your cooperation.            06:46 PM, 26th Jan                     Asifa Salman                    I I ordered 4 items but I received only 1 item. While my order status showing all items are delivered while 3 items are still not deliver. Kindly check it thanks           06:48 PM, 26th Jan                     Asifa Salman                    I only received 3rd item           06:50 PM, 26th Jan                   rayan                   thanks for contacting us... Rayan with you please give sometime to check           06:54 PM, 26th Jan                     Asifa Salman                    Hi rayyan           06:54 PM, 26th Jan                     Asifa Salman                    Ok take ur time           06:54 PM, 26th Jan                   rayan                   Can you confirm how many containers have been received           06:58 PM, 26th Jan                     Asifa Salman                    Only  1 parcel I received           07:06 PM, 26th Jan                     Asifa Salman                             07:07 PM, 26th Jan                   rayan                   Please give me sometime           07:14 PM, 26th Jan                     Asifa Salman                    Ok no issue           07:14 PM, 26th Jan                   rayan                   sorry for taking long I am checking           07:34 PM, 26th Jan                     Asifa Salman                    Ok no problem           07:35 PM, 26th Jan                   rayan                   can you confirm which item did you received           08:10 PM, 26th Jan                     Asifa Salman                    3rd item white container           08:11 PM, 26th Jan                     Asifa Salman                             08:11 PM, 26th Jan                     Asifa Salman                    Only this ☝️received           08:12 PM, 26th Jan                   rayan                   I will raise your case to the responsible team and we will contact you as soon as possible           08:21 PM, 26th Jan                     Asifa Salman                    Ok thanks           08:21 PM, 26th Jan                   rayan                   Happy to help you           08:22 PM, 26th Jan                     Asifa Salman                    ❤️           08:22 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3814725