Subject: Re: refund process for the ticket no 879907
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 5 May 2020 10:29:40 -0700 (MST)

It is COD order and has not been delivered, Why did you inform the customer we will refund u (While he did not pay anything)? 
The order has been returned because COD service has been disabled due to the current situation 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 5 May, 2020 12:57:47 
Subject: refund process for the ticket no 879907 

Hi team, 

With reference to order# 6479368042 
Order Date: Apr 9, 2020 
Tracking ID: 290086936961,290084783335 

The order was placed on Apr 9, 2020 but as per record the items were not delivered and returned to shipper. 

As per the RMA 33642763, 33646252 on hybris. 
kindly process the refund 

Best regards 
Ammar Asif