Subject: Re: Missing items - 6479179508
From: Shakeeb Arsalan <[email-masked]>
To: Ala Hamood <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 5 May 2020 05:13:09 -0700 (MST)

Hi Ala, 

The item has been cancelled and the refund was initiated already on 9th of Apr. 

You should have checked the order and informed the same to the customer in the first place. 
Pls do the needful 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 4 May, 2020 10:54:54 
Subject: Missing items - 6479179508 

Hi Team, 

Problem Statement: Missing items 
Order Date: Apr 8, 2020 
Order ID: 6479179508 
Tracking ID: 45763699590 

Assistance Required: Need a missing item 
Issue Description: Customer placed an order for 4 items but as per the customer she has only received 3 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side. 

The missing item is ​162188672 - - Printed Round Neck Top and Pyjama Set 

Regards, 
​Ala Aldin