Subject: refund process for missing ticket no 860269
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 5 May 2020 04:16:05 -0700 (MST)

Hi team, 

Problem Statement: refund of missing item 
Order Date : Apr 15, 2020 
Order ID: 8377843161 
Tracking ID: 100041418672 
Assistance Required: need refund of missing item. 

Issue Description: the customer has placed his order on Apr 15, 2020. Now the customer has received incomplete order.as per record all items were delivered so i pushed back but he insist: 
missing items; 
162188595 - - Printed Round Neck T-shirt and Pyjama Set kwd 7.50 
he is looking for his missing item. 

kindly look into the cocerne and initiate the refund 

Best regards 
Ammar Asif