Subject: RE: [#522991] - Re: 6460027095 لم تقم بعد باستلام طلبك رقم
From: Jessie Caparas <[email-masked]>
To: Max <[email-masked]>, Max Taroutqatif <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: Alghamdi Mohammed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 5 May 2020 10:02:55 +0000

Hi @Abhilash Kuttalam<mailto:[email-masked]>

We just noticed these order 6460027095 (READY FOR PICK UP) and 6460004798 (READY TO SHIPPED) since January 2020.

I’m not able to check these orders in SAHLA as well.

Since the store has re-opened, please do advise them to mark this order as NOT PICKED and process the RTS.

The customer also has a 3rd order ID 6460004851 which is showing PICK UP COMPLETE however customer claims it wasn’t picked up. (kindly check and provide us with the proof of collection).

From: Max <[email-masked]>
Sent: Saturday, March 14, 2020 6:10 PM
To: Max Taroutqatif <[email-masked]>
Cc: Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Fwd: [#522991] - Re: 6460027095 لم تقم بعد باستلام طلبك رقم

External email sender, please take precaution.
​Hi Team,

Store code:60296

The customer wants to cancel these orders 6460027095 & 6460004798, please process RTS for the mentioned orders,
and, The customer claiming that he didn't collect this order also 6460004851 and as per Hybris its showing pickup complete, please provide us the POD

please check and do the needful,

Regards,
Obiedo

522991:1125156
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