Subject: New Reply Received - Order no : 7672926935
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 May 2020 09:18:16 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Order no : 7672926935  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear All,</div>
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<div class="MsoNormal">Bellow order was available in store.</div>
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<div class="MsoNormal">we have called customer and deliver the order to customer house.
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Mohammed Suyam</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Store Manager</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Mothercare - Marina Mall</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Landmark group|ARG|</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black"><a rel="noreferrer"><span style="color:#0563C1">Tel:00973-</span></a> 33158939.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Mail:- <a href="mailto:[email-masked]" rel="noreferrer">
<span style="color:#0563C1">[email-masked]</span></a></span></div>
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<div>From: Sunil Gopal &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, May 4, 2020 10:13 PM<br>
<b>To:</b> Mohammed Suyam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#633217] - Order no : 7672926935</div>
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<div class="MsoNormal" style="background:white"><span style="color:#212121">Please update the feedback to the mail sender ....</span></div>
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<div class="MsoNormal">Sent from <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fblhgte&amp;data=02%7C01%7Cmohammed.suyam%40arg.com.bh%7Cfd7104bd332e4fd9b2aa08d7f05f3824%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637242164070145815&amp;sdata=WWYHWo34Y2ftBRoTz44IHu2yM5o8NNhCBpSLnwsnU%2B4%3D&amp;reserved=0" rel="noreferrer">
Outlook Mobile</a>
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<strong><span style='font-family:"Calibri",sans-serif'>From:</span></strong> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Calibri",sans-serif'>Sent:</span></strong> Monday, 4 May 2020, 21:58<br>
<strong><span style='font-family:"Calibri",sans-serif'>To:</span></strong> Ibrahim Abdulla; Rafeek Pulikkool; Sunil Gopal<br>
<strong><span style='font-family:"Calibri",sans-serif'>Cc:</span></strong> Escalations Dxbteam<br>
<strong><span style='font-family:"Calibri",sans-serif'>Subject:</span></strong> Fwd: [#633217] - Order no : 7672926935</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
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Problem Statement: Order not available at store<br>
Order Date : <strong><span style='font-family:"Calibri",sans-serif'>Mar 15, 2020</span></strong><br>
Order ID: <strong><span style='font-family:"Calibri",sans-serif'>7672926935</span></strong><br>
Store Code: <strong><span style='font-family:"Calibri",sans-serif'>Mothercare21023</span></strong><br>
Tracking ID: <strong><span style='font-family:"Calibri",sans-serif'>202003151392970</span></strong><br>
Issue Description: As per hybris the status ready for pick up, and customer went to the store and it was unavailable, Kindly check and update us regarding the order.<br>
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Regards,<br>
Fauzan</span></div>
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<span style="font-size:10.5pt">On Fri, 17 Apr at 8:24 PM <span class="separator">
, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
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Problem Statement: Order not available at store<br>
Order Date : <strong><span style='font-family:"Calibri",sans-serif'>Mar 15, 2020</span></strong><br>
Order ID: <strong><span style='font-family:"Calibri",sans-serif'>7672926935</span></strong><br>
Store Code: <strong><span style='font-family:"Calibri",sans-serif'>Mothercare21023</span></strong><br>
Tracking ID: <strong><span style='font-family:"Calibri",sans-serif'>202003151392970</span></strong><br>
Issue Description: As per hybris the status ready for pick up, and customer went to the store and it was unavailable, Kindly check and update us regarding the order.<br>
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Regards,<br>
Fauzan</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>633217:1125156</span><span style="font-size:10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/633217