Subject: Late Shipping #8376683491
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 3 May 2020 10:30:53 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Apr 9, 2020 
Order ID: 8376683491 
Tracking ID: 100041333342 & 100041363416 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on Apr 9, 2020 and till now she has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Fauzan