Subject: RE: Late Shipping // 6474349514 // cancel the order
From: Ksaconloc Returns <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 3 May 2020 11:18:53 +0000

Dear,
Please note we have received huge load of returns recently, we will check for this if this is received at returns.

Regards,
Conloc Returns
Ext – 4647

From: Seeta Seeta <[email-masked]>
Sent: Saturday, May 2, 2020 8:30 PM
To: Ramesh Gottimukkala <[email-masked]>; Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 6474349514 // cancel the order

External email sender, please take precaution.
Hi All,

Still, we have not received any update from your side.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 30 April, 2020 21:24:48
Subject: Re: Late Shipping // 6474349514 // cancel the order

Hi Team,

With reference to the order number:6474349514, In the hybris there's a return request from the system but return has not initiated yet and the resons had mentioned as NDR.

The customer placed the order using applepay payment mentod and now the customer is chasing us for his refund.

So we request you to look into this concern and help us to reslove the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 30 April, 2020 13:16:59
Subject: Late Shipping // 6474349514 // cancel the order

Hi Team,

Problem Statement: Late Shipping

Order Date: ​29-Mar-2020

Order ID: 6474349514
Tracking ID: 290087943843
Assistance Required: Need to cancel the order,

Issue Description: As per Hybris, the order has been shipped on 02/04/20, but physically not received by the courier team, the customer is asking to cancel the order,
kindly do the needful ASAP.

Regards
Ataullah

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