Subject: Fwd: Cases that needs escalations.
From: Nikhil Bishnoi <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Sun, 3 May 2020 13:50:22 +0530

Dear Fauzan,

The case is not for KSA, it is for Kuwait, and the case is pending since
February.

Kindly assist.

Regards,

Nikhil.
---------- Forwarded message ---------
From: Fauzan Ahmad . Musalman <[email-masked]>
Date: Fri, 24 Apr 2020 at 17:49
Subject: Re: Cases that needs escalations.
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <
[email-masked]>, Shakeeb Arsalan <[email-masked]>

Hi Nikhil.

Due to current situation all manual refunds on hold in KSA. apologise to
customer and update him that due to the current situation is getting late
please bare with as

Regards,
Fauzan

------------------------------
*From: *"Nikhil Bishnoi" <[email-masked]>
*To: *"Seeta Seeta" <[email-masked]>
*Cc: *"Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <
[email-masked]>, "fauzan musalman" <
[email-masked]>
*Sent: *Wednesday, 22 April, 2020 12:38:39
*Subject: *Cases that needs escalations.

Hi Seeta,
Please do the follow up for this case

Ticket No 452903

Jessie has also escalated the ticket, but there is no reply. The status of
the ticket is 'Bank transfer in Progress'.

Regards,
Nikhil.