Subject: Late shipping 8377921637
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Ammar Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 2 May 2020 11:54:22 -0700 (MST)

Hi Team, 

With reference to order : 8377921637 
Tracking ID: 837792163730999992 

Customer placed order on Apr 15, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Fauzan 

From: "Ammar Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad، Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 2 May, 2020 22:32:17 
Subject: Late shipping 8377921637 

Hi Team, 

Problem Statement – Late shipping 
Order ID – 8377921637 
Tracking ID: FP04180100023 & 837792163730999992 
Assistance Required – Need urgent shipping 

The order was placed on 15/04/2020, However. only this item 162085069 has been shipped and delivered to the customer out of 13 items, kindly check on that and do the needful. 

Regards, 
Ammar Ali