Subject: Re: payment issue 6476826486
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Ali <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 2 May 2020 10:02:23 -0700 (MST)

Hi Malik, 

In this case, the customer is claiming the amount for his order:6476826486 worth SAR 554.40 returned back to his account on 21/04/20. So can you please check this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 2 May, 2020 21:23:53 
Subject: payment issue 6476826486 

Hi Team, 

Customer is informing us that this amount SAR 554.40 was detected from his account for this order 6476826486 on 03/04/20 but the amount reflected back to his account on 21-04-2020 so the customer now asking how to return this amount to us kindly check this ticket 767756 and advise 

Regards