Subject: Re: Processing the refund 6471067505
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Ali <[email-masked]>, escalations dxbteam <[email-masked]>, sree adhikessavan <[email-masked]>
Date: Sat, 2 May 2020 09:33:40 -0700 (MST)

Hi Team, 

With reference to the order number:6471067505, the customer raised a return request for 3 items and as per the return tracking number 45758668815, we can see that the item has been already delivered to our warehouse on 31st March. However, the refund has not process yet for the mentioned items. 

So we request you to kindly initiate the refund for RMA: 23435045 on an urgent basis as the customer is constantly chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 30 April, 2020 22:03:44 
Subject: Processing the refund 6471067505 

​ 
Problem Statement: Refund Not Processed 

Order Date: 20/03/2020 

Order ID: 6471067505 
Return Tracking ID: 45758668815 
RMA: 23435045 
Assistance Required: process the refund for returned items 

Issue Description: Customer raised a return request for 3 items and as per courier team they have return this order to our warehouse but the status of the return request still submitted to warehouse so kindly check on that and do the needful 

Regards, 
Ammar Ali