Subject: Re: missing item//6480044010
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, sree adhikessavan <[email-masked]>
Date: Sat, 2 May 2020 09:23:58 -0700 (MST)

Hi Team, 

With reference to the order number: 6480044010, The customer is claiming that he has not received the 162037462 - - Juniors Coral Rocker with Canopy. However, as per the hybris the item has been delivered from our side under tracking number: 45767043560. 

So we request you to check whether the mentioned item was shipped or not. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 1 May, 2020 10:24:24 
Subject: missing item 

Hi Team, 

Problem Statement: Missing items 
Order Date :Apr 11, 2020 
Order ID:​6480044010 
Tracking ID: 45767043560 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 10 items but as per the customer she has only received 9 items, Under the consignment details we can see that all 10 items has been shipped/Delivered from our side. 

The missing item is 162037462 - - Juniors Coral Rocker with Canopy 
Regards, 

Abdulaziz Ghilan