Subject: Re: late delivery//6479647231
From: Seeta Seeta <[email-masked]>
To: "Abdulaziz Ahmed Hasan. Ghilan" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 2 May 2020 09:19:58 -0700 (MST)

Hi Abdul, 

In this case, as per the tracking number, the courier team attempted to deliver the order but they didn't receive any response from the customer. 

So pass on the same information to the customer and asked if he is having an alternative number or not. Once he sent you the number so escalate the case to SMSA team to arrange the re-delivery. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulaziz Ahmed Hasan. Ghilan" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 1 May, 2020 10:28:52 
Subject: late delivery 

Hi Team 

Problem Statement: Late Delivery 
Order Date : APR 10 2020 
Order ID:​6479647231 
Tracking ID: ​S000959550085 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 10-4-2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
abdulaziz ghilan